lEx  ICtbrtB 


SEYMOUR  DURST 


When  you  leave,  please  leave  this  hook 

Because  it  has  heen  said 
"Ever'thing  comes  t'  him  who  waits 

Except  a  loaned  hook." 


SoK  (0 


Avery  Architectural  and  Fine  Arts  Library 
Gift  of  Seymour  B.  Durst  Old  York  Library 


A 

HARVEST 

of 

THOUGHTS 

on 

CIVILITY 


From  every  quarter  conies  the  wish  that 
civility  may  be  impressed  on  all  phases 
of  social,  commercial  and  industrial  life 
with  the  same  measure  of  success  that  has 
made  it  synonymous  with  coach  service 


PUBLISHED  BY  THE 
FIFTH  AVENUE  COACH  COMPANY 
605    West    132ND    Street.    New  York 


Winners  of  Prizes 

in  the 

Fifth  Avenue  Coach  Company 's 

Civility  Contest 

$150.00  and  "Judge's"  $50.00 

Agnes   O'Gara   Ruggeri   An  Index  of  Civility   


$100.00 

Ai.ax  St.  John  ColthursT  Service   Is   Not  Servitude 


$50.00  by  United  Cigar  Stores  Company 

Alice  M.  Kautz   New  York  Needs  Civility  ... 


$50.00 

Agnes   M.    Conklin   A  Vital  Spiritual  Force    9 

Margaret  B.  Gross   A  Trial  of  Strength    10 

Margaret  Bali  Incivility  Inexcusable    12 

Helene  Walsh   Proof  of  Civic  Pride    13 

Orison  Swett  Marden   Greatest  of  Investments    15 

$25.00 

Laila  Connor   fc  What  a  Change,  If—   If 

M.  V.  Carthuers   An  Ancient  Virtue — A  Modern  Need    17 

Winifred  Stuart  Gibbs   Password  to  Citizenship    19 

Timothy  M.  Carmody   Outspoken  Friend-Getter    21) 

Theodore  Huebener   The  Highroad  to  Happiness    21 

$10.00 

M.  C.  McConkey   Highly  Specialized  Business  Asset    22 

Herman  Montagu  Donnek   Singles  Out  the  Superior    24 

C.   C.   Chapin   Pays  to  Wear  Manners  Every  Day    25 

Clarence    J.    Shearn,    in  Creates  a  World  Citizen    26 

Samuel  W.  Strauss   Heaven's  First  Law   27 

Edwin    Ruthven   Gives  New  Viewpoint  on  Life   28 

J.  C.  Long   "Please" — An  Old  But  Seldom  Used  Word    30 

H.    E.    Friend   No  Royal  Robes  About  Civility    31 

Cyril  J.  Goddard   Makes  Star  of  Mere  Actor    32 

Elbert    Robb    Zaring   Coach  Company— Civility's  School  on  Wheels    33 


$5.00 

Franklin  Snow   Caters  to  Everyone's  Comfort    35 

Mrs.  Edward  W.  Stitt   Courtesy  Invaluable  Asset  to  Corporations    36 

Rose  G.  Connett   Day  Begun  With  Smile  Reaps  Reward    37 

Elizabeth  M.  Clark   Gospel  of  Human  Relations    38 

Mignon  Quaw   "A  Little  More  Than  I  Am  Paid  For"    39 

Frank  Dorrance  IIopley   A  Way  to  Roll  Away  Anxiety    40 


Winners  of  Prizes 

i?i  the 

Fifth  Avenue  Coach  Company 's 

Civility  Contest 


Ray  H.  Everett   Think  Less  of  Right— More  of  Duties    41 

J.  L.  Woodland   Asset  that  never  Goes  into  Bankruptcy   41 

Evelyn  Reid  Jenkins   .Everyone  Should  Sow  Seeds  Everywhere    41 

Ellery  Livingston  Allen    Teaches  Love  of  One  Another    42 

Mrs.  Curtis  C.  Grove   Nuggets  of  Purest  Gold    42 

J.   E.   Massey   Consideration  Begets  Consideration    42 

F.  W,  Overhiser   Like  Advertising,  It  Pays    42 

Charles  E.  Bruce    Should    Be    National    By-Word    43 

Joseph  Conniff  Life's  Finest  Lubricant    4:: 

Frank   Frey   Politeness  at  All  Times,  Its  Aim   4  4 

James  H.  Lezotte   Important  Factor  in  Reconstruction    4  4 

RoswELLiS.  Britton   Service  With  the  Smile  Wins    4  4 

Hugh  Wilgus  Ramsaur   Community  Spirit  Its  Cradle    4." 

John  E.  May   It's  the  Little  Things  That  Count    4.". 

Dinkie  Guy  Frazier   Associates  Factors  in  Promotion    4'; 

Jean  Bosler  Chamberlain   Heart  the  Way  to  Man's  Purse    46 

Abraham   Deutsch   Leaves  An  Indelible  Impression    4  7 

L.  B.  Everett  Nothing  Left  if  Self  Respect  Goes    4  7 

Frederic  Ludlow  Luqueer   A  Deep  Will  of  Kindness    4  7 

Smith  E.  Allison   Welfare  of  Public  Now  Essential    4S 

Helga  R.  Mortenson   Incivility  Not  Less  Than  Disgrace    48 

Ethel  Young   Say  "Yes,  Sir"  and  "Yes,  Ma'am"    48 

Belle  C.  Howard   Respect  for  Others  Its  Keynote    49 

George  J.  Jervis   Sets  Example  for  Children    49 

H.  M.  Purrington   Most  Courteous  the  Most  Influential    50 

H.  B.  Blauvelt   Makes  Men  Equal  Regardless  of  Wealth    50 

Patrick  Leyden   Singles  Out  the  Unthinking  Minority    51 

Mrs.  H.  G.  Chataix   Well  Worth  Campaigning  For    51 

Laura  Greex  Noyes   Halts  Self-indulgence  and  Hysteria    52 

R.  E.  Fielder   Sure  Sign  of  Good  Fellowship    52 

Carol  H.  Chapman   Big  Cities  Need  Civility  Most    53 

S.  W.  Marvin   Based  on  Self  Control    53 

Olive  Stevenson   Boor,  Self-Confessed,  a  Failure   54 

Stanley  W.  Ayres   City  Wide  Campaign  a  Vital  Need    54 

F.   Grinnan   Handmaiden  of  Naturalness    55 

Eleanor  Fitts   Courtesy  Is  Innate  and  Evident   55 

George  Gordon   Spreads  Sunshine  Along  its  Way    50 

Howard  B.  Stevens   E'ased  on  Divine  Command    5G 

Robert  Stewart  Sutcliffe   Resolve:  I  Will  Spread  Civility    50 

Harriet  Clay  Penman   Shall  the  Humble  Monopolize  Civility?    57 

John  Martin   "To  Give  and  Take  for  Kindness  Sake"    57 

A.   H.    Sutphin   A  word  Full  of  Meaning    57 

Helen  Egan   Let  All  Join  For  Big  Drive    5  7 

Dr.  A.  Mann  Three  Keys   to   the   Heart    58 

Mrs.  Henry  Abrahamson   A  Way  to  World's  Kinship    58 


Values  of  Civility  as  Expressed  by  Leaders  in  Various  Fields   00,  61,  62,  63, 


64 


To  The  Public 


DO  MOVEMENT  of  recent  years  has  taken  so  firm  a 
hold  on  the  American  people  as  that  having  as  its 
objective  a  more  widespread  practice  of  common  cour- 
tesy in  daily  relations.  From  very  small  beginnings 
it  has  reached  out  in  a  thousand  and  one  directions, 
until  today  we  find  most  of  our  large  corporations  following  the 
example  set  by  this  company  and  steadily  striving  to  inculcate  in 
their  personnel  the  idea  of  kindliness  and  consideration  in  all  busi- 
ness and  personal  intercourse. 

In  its  own  organization  the  Fifth  Avenue  Coach  Company 
feels  it  has  achieved  a  very  high  standard  in  this  direction  but  even 
more  gratifying  has  been  the  response  of  its  patrons  to  an  appeal 
to  help  the  men  who  man  the  coaches  to  be  civil  and  courteous, 
by  being  civil  and  courteous  themselves.  For  the  successful  coor- 
dination of  effort  thus  accomplished  we  are  thankful  indeed.  It  has 
so  aided  us  in  the  administration  of  our  service  and  the  successful 
carrying  out  of  our  policies  that  we  seriously  want  others  to  enjoy 
the  same  benefits,  and  so  the  campaign  for  universal  courtesy  has 
with  us  become  a  continuing  effort. 

YYe  arranged  the  Civility  essay  contest  because  we  wanted 
some  specific  reactions  from  our  own  people  and  from  the  public. 
We  got  them  ;  sixteen  hundred  of  them  in  less  than  two  months. 
We  are  giving  you  some  of  the  best  of  them  and  feel  that  you  will 
find  in  them  much  to  interest  you. 

To  the  editors  of  Judge  and  to  the  officials  of  the  United 
Cigar  Stores  Company,  this  company  is  grateful  for  the  helpful 
cooperation  given.  In  the  many  contests  that  we  have  conducted 
in  the  cause  of  better  ideas  in  thought  and  practice,  none  has  been 
more  successful  than  the  contest  just  closed.  To  all  of  those  who 
helped  make  it  so  we  extend  our  sincere  thanks. 

Fifth  Avenue  Coach  Company 
John  A.  Ritchie,  Pres. 


Four 


An  Index  of  Civility 


By  Miss  Agnes  CVGara  Ruggeri 


CIVILITY — the  virtue  that  oils  the  wheels  of  life,  and  the 
absence  of  which  causes  the  whole  machinery  to  rumble 
and  jar ! 

it  makes  even  toil  palatable;  it  takes  the  sting  out  of  the 
word  "boss."  and  raises  the  worker  from  a  slave  to  a  fellow-man.   Takes  Sting 

It  is  powerful.     Used  by  a  tenant,  it  can  make  the  landlord  Out  of  Word 
forget  that  he  is  listed  among  the  Pontius  Pilates  of  the  world, 
and  used  by  the  landlord,  it  can  mystify  and  frighten  the  tenant 
with  dread  forebodings. 

Introduced  into  the  Mack  Sennett  comedies,  it  would  forever 
do  away  with  the  custard  pie,  and  if  frequently  encountered  in 
married  life,  would  destroy  the  domestic  relations  court. 

Without  it,  what  chance  would  Cleopatra  have  had  with 
Caesar  or  Antony,  and  how  far  would  Antony  have  gotten  with 
his  funeral  oration  if  he  hadn't  opened  with  it  ? 

It  was  the  serpent's  most  powerful  weapon  in  the  garden  of 
Eden,  for  if  Eve  was  anything  like  the  rest  of  the  sex.  that  apple 
could  not  have  been  rammed  down  her  throat  by  force.  And  if 
Eve  herself  had  bullied  Adam,  would  he  have  eaten  it  ? 

If  ex-Kaiser  YVilhelm  had  had  even  a  little  of  it.  the  war 
would  probably  not  have  occurred. 

It  is  powerful  enough  to  kill  hate  and  charming  enough  to  KiUs  Hate  av(1 
create  love. 

It  has  made  the  French  nation  popular  throughout  the  civilized 
world,  despite  a  peculiar  style  in  mustaches.  It  was  used  so 
extensively  in  connection  with  duels  that  delicately  nurtured  girls 
could  view  unmoved,  except  for  an  enjoyable  moistening  of  the 
eyes,  the  spectacle  of  a  graceful  matinee  hero  inserting  six  inches 
of  cold  steel  into  the  ribs  of  the  best  villain  on  Broadway,  even 
when  men  were  scarce.  Realizing  its  value,  our  modern  prize 
fighters  endeavor  to  duplicate  the  civilitv  of  the  ancient  duellists 


Creates  Love 


Five 


THOUGHTS    ON    CI  V  I  LIT  Y 


by  shaking  hands — but  the  effect  is  not  the  same;  there  is  some, 
tiling-  wrong  with  the  hands. 

If  it  were  not  for  the  civil  manners  of  toreadors  in  general 
as  evidenced  by  the  specimens  in  Spanish  literature  and  opera. 
rms  the  wou^  not  tne  Spanish  people  long  since  have  lost  interest  in  a 
Family   brutal  sport?    But  the  good  manners  of  the  toreador,  opposed  to 
Circle    the  bad  manners  of  the  bull,  have  won  the  day. 

Yes.  civility,  like  the  quality  of  mercy,  increases  the  power  or 
the  charm  of  "him  that  gives  and  him  that  takes."  It  is  courtly  in 
the  lover  and  becoming  in  the  beloved,  welcome  in  the  husband 
and  flattering  in  the  wife,  dignified  in  the  father  and  docile  in 
the  child,  gracious  in  the  grandmother  and  adorable  in  the  grand- 
children, altogether  delightful  in  friends  and  associates,  and,  alas, 
uncommon  in  our  general  intercourse. 

Let's  remember  that  if  we  enjoy  meeting  it  in  others,  they 
enjoy  meeting  it  in  us,  and 

PASS  IT  ALOXG. 


Service  Is  Not  Servitude 

By  Alan  St.  John  Colthurst 


Gives  Nation 
Its  Greatest 

Weapon  polltan. 


1HE  practice  of  civility  is  the  scientific  and  persistent  ap- 
plication of  a  high  ideal  to  commonplace  affairs,  supple- 
mented and  controlled  by  an  understanding  sympathy.  In 
it  is,  therefore,  involved  not  only  a  practical  idealism  typically 
American  but  also  a  heartfelt  enthusiasm  which  should  be  cosmo- 


Xew  York  is  the  emporium  of  America,  but  though  its  export 
may  be  Xew  World  ideas,  its  chief  import  is  the  base  elements 
of  the  Old.  In  sheer  bulk  this  import  so  far  exceeds  export  sup- 
plies that  the  result  is  a  debasement  of  the  whole  physical,  mental 
and  spiritual  currency  of  the  state.  America  is  the  dumping 
ground  of  nationalities,  and  it  is  her  superhuman  task  to  sub- 
merge them  in  the  nation,  to  swamp  individualism  by  patriotism, 
self-assertion  by  Christianity. 

Patriotism  is  a  national  ideal,  Christianity  a  cosmopolitan 
ideal,  but  both  have  a  common  weapon  in  civility. 

The  wielding  of  this  weapon  is  the  task  of  a  superman,  for  his 
enemies  are  leeion.  The  upbringing  and  debased  national  char- 
acteristics of  this  polyglot  state:  the  exhaustion  entailed  by  the 
recent  moral  and  mental  strain  of  patriotism;  the  post-bellum 
generation  which  has  not  experienced  realities;  but  above  all,  the 
almighty  dollar  which  demands  of  its  devotees  greed,  cruelty  and 


Sir 


THOUGH  T  S    ON  CIVILITY 


despair,  for  life  without  money  is  a  despicable  existence  in  this 
western  Babylon. 

Yet  in  spite  of  the  forces  arrayed  against  it,  this  weapon  is 
all  powerful  if  properly  applied,  for  it  has  as  its  essential  the  ^^ntl^ess 
gigantic  strength  of  a  manly  and  cheerful  meekness  which  win- 
its  positions  by  peaceful  penetration. 

But  Rome  was  not  won  in  a  clay,  and  meekness  is  not 
acknowledged  as  a  mark  of  nobility  by  a  generation  nourished  on 
force.  It  should,  therefore,  be  the  criterion  of  education  in  the 
schools,  that  the  training  of  character  is  more  important  than  the 
development  of  the  mind,  that  self-development  means  self-control, 
that  morality  is  more  than  moralizing,  and  that  mechanism  run 
riot  leads  to  barbarism. 

There  is  little  to  be  said  for  a  mechanical  existence,  still  less 
for  a  bad  example ;  civility  is  chiefly  appreciated  in  the  home,  but 
parents  need  outside  support.  The  greatest  handicaps  to  moral 
uplift  are  fear  of  morbidity  and  fear  of  neighborly  opinion;  both 
can  be  overcome  by  co-ordination  of  effort.  The  keynote  of  edu- 
cation should  be  altruistic  cheerfulness,  while  the  press  and  the 
poster  should  accustom  the  public  to  its  advantages  until  civility 
becomes  as  reasonable  as  "Instant  Postum."  Helps  Parents 

Meanwhile,  doubting  parents  have  only  to  step  onto  a  crowded  to  Teach 
coach  to  be  convinced  of  its  effectiveness.    "Nothing  succeeds  like  "Manners" 
success,"  and  the  greatest  possible  impetus  to  a  civility  campaign  is 
the  example  of  the  men  who  traverse  the  length  and  breadth  of 
New  York. 

They  have  discovered  that  service  is  not  servitude,  and  that 
the  Statue  of  Libertv  is  the  hallmark  of  eood  cheer. 


New  York  Needs  Civility 

By  Miss  Alice  M.  Kautz 


NEW  YORK  CITY  needs  a  civility  campaign: 
To  speak  for  the  many  who,  bruised  by  incivility, 
can't  speak  for  themselves  without  endangering  the  liveli- 
hood of  their  families : 

To  expose  churlishness,  robbing  day  of  joyful  and  vigorous  "Grindtiw^f 
enterprise  and  night  of  recuperative  sleep  and  reaping  a  bitter,  Axes" 
solitary  dotage; 

To  allure  to  the  exorcism  of  discourtesy  by  good-will  in  the 
service  of  others  and  in  the  compensation  of  service  to  ourselves; 
to  a  larger  use  of  thought  and  effort  and  no  cold-cash  payments 
barren  of  sroodwill ; 


Seven 


THOUGHTS   ON  CIVILITY 


To  discourage  the  misuse  of  courtesy  in  the  "grinding  of 
axes''  and  its  companion  vice,  than  which  no  other  is  more  corrupt- 
ing, contempt  for  the  personality  of  "the  other  fellow" ; 

To  impress  upon  the  plastic  minds  of  the  young,  the  inefface- 
able image  of  winsome,  cheering  civility ; 

To  encourage  the  rendering  of  such  a  quid  pro  quo  in  the 
civility  game  as  shall  broaden  interest,  by  quickening  an  apprecia- 
tion of  the  contributions  of  our  foreign-born  element  to  our  full- 
ness of  life,  and  of  the  vastness  of  our  population,  and  by  creat- 
ing a  livelier  concern  and  sense  of  responsibility  for  the  operation 
of  all  departments  of  government  and  the  complexion  of  our 
foreign  policy ; 

To  awaken  us,  in  our  search  for  the  causes  of  incivility,  to 
Rapacity  tne  menace  ot*  such  conditions  as :  "gangs"  of  children  out  of  the 
of  Cliques  bounds  of  home  discipline  through  the  helplessness  of  parents  un- 
acquainted with  our  language,  institutions  and  customs ;  and  ir- 
responsible floating  population  of  men,  homeless  through  choice 
or  economic  pressure ;  an  irresponsible  leisured  class  the  reckless- 
ness and  impunity  of  whose  transgressions  of  the  law  are  ever  in 
the  limelight :  the  manifold  menace  bound  up  in  the  inadequacy 
of  our  housing  provision,  public  schools,  public  thoroughfares, 
public  parks,  and  lines  of  transportation ;  the  mistaken  policies  of 
large  industries  that  would  treat  workmen  like  materials  and  tools; 
the  feverish  race  to  get  something  for  nothing — bargains  in  com- 
Awakens^  modities  and  jobs;  the  insolence  of  office  and  the  rapacity  of 
legislative  cliques  and  special  interests  for  the  spoils  of  govern- 
ment ;  the  public's  indifference  to  the  care  of  public  property  and 
the  duty  and  privilege  of  exercising  its  right  of  suffrage;  and  the 
disposition  of  all  of  us  to  preach  so  much  better  than  we  practice; 

To  point  the  truth  that  any  citizen's  share  of  common 
privilege  in  a  well-equipped,  well-governed  city  is  more  valuable  to 
him  personally,  as  to  the  united  citizenry,  than  special  privilege  in 
an  improverished  city ; 

Axn  finally  to  popularize  that  most  hopeful,  inspiriting  in- 
door and  outdoor  sport  of  watching  for  unusual  manifestations  of 
civility  and  fine  civic  spirit. 


Broad 
Civic  Spirit 


Eight 


THOUGHTS    OX  CIVILITY 


A  Vital  Spiritual  Force 


Bt    Agnes    M.  Conklin 


"Let  gentleness  my  strong  enforcement  be." 

—As  You  Like  It 

CIVILITY,  courtesy,  manners — the  fundamental  of  these  is 
thoughtfulness  of  other  people.    If  we  grow  less  thoughtful 
of  others  and  more  thoughtful  of  self,  the  disaster  is  a 
national  one,  because  it  strikes  at  the  heart  of  our  democratic  ideal 
Unless  men  are  willing  to  retard  self  in  the  interest  of  the  whole, 
democracy  cannot  be  successful.    Civility  and  its  kindred  qualities 
are  the  elbow-rubbing  evidences  of  the  attitude  of  democracy  which  yJJJJJJJ* 
we  feel  is  so  peculiarly  our  national  pride.    The  growing  disregard  one-Time 
of  these  amenities  in  the  everyday  lives  of  the  American  people  Chivalry 
should  cause  every  serious-minded  man  and  woman  to  consider  the 
reason  why  we  have  lost  our  chivalry  and  the  inevitable  con- 
sequences of  this  slipping  from  grace. 

If  we  consider  the  problem  in  New  York  City,  we  shall  find 
three  fundamental  causes  for  the  lack  of  civility — overcrowding, 
commercialism,  and  the  new  spirit  of  social  and  political  freedom. 
Overcrowding  is  the  least  controllable  of  these  factors.  In  all  sorts 
of  public  conveyances,  particularly  in  the  subways,  people  are 
herded,  and  this  in  itself  opens  the  way  to  uncivil  behavior.  Morale 
is  weakened  because  of  the  keen  competition  in  the  interest  of 
personal  comfort,  the  temptation  of  proximity,  and  the  loss  of 
individual  dignity  which  is  characteristic  of  any  scramble.  In  a 
drawing  room  where  there  is  no  pushing,  no  pressure  of  time,  no 
sense  of  "beating  the  other  fellow  to  it,"  men  are  polite;  destroy 
that  atmosphere  as  one  does  in  the  subway,  and  man  becomes  an 
animal  engaged  in  primitive  struggle. 

Commercialism  in  American  life  is  also  a  force  destructive  of 
civility.    The  reason  is  that  the  controlling  forces  of  commer- 
cialism are  materialistic  rather  than  spiritual.    Everywhere  in  busi-  Crushes  Greed 
ness  we  see  principles  sacrificed  for  the  love  of  gain.  If  individual  and  Elevates 
profit  supplants  justice  and  honor,  civility,  too,  must  bow  before  character 
financial  success.    The  difficulty  here  is  our  measure  of  success. 
We  speak  of  a  man  as  being  successful  only  when  he  makes  his 
business  pay  enormous  profits  or  when  he  earns  a  large  salary. 
This  is  a  crass  estimate  of  success.    When  we  change  our  standard 
so  as  to  measure  success  by  a  man's  character  and  moral  effective- 
ness, civility  will  become  part  and  parcel  of  life. 

There  has  been  rampant  among  us,  especially  since  the  war 
and  the  passage  of  the  nineteenth  amendment,  a  new  spirit  of 
social  and  political  freedom.    It  is  not  necessary  to  mention  free- 


Nine 


THOUGHTS    ON  CIVILITY 


dom  in  connection  with  men  because  that  is  an  old  story,  but 
certain  freedoms  are  new  to  women.  We  see  the  effects  of  it  in 
the  school  girl's  freedom  of  dress  and  manner  and  in  the  older 
woman's  desire  to  smoke  and  drink  and  to  be  less  reserved  than 
formerly.  Isn't  it  a  strange  thing  that  women,  in  the  exercise  of 
their  freedom,  should  adopt  men's  vices  as  a  sign  that  they  arc 
free?  Again  this  is  a  result  of  our  standards.  Men  encourage 
this  showing  of  freedom  because  it  entertains  them ;  let  them 
change  their  standards  and  frown  upon  the  exhibition  and  laxness 
will  again  become  rigidity.  This  sense  of  freedom  on  the  part  of 
the  woman  has  freed  men,  at  least  temporarily,  from  the  necessity 
of  civility. 

Definite  Admitting  these  causes,  what  is  the  remedy?  We  must  put  a 
Trade  Value  premium  upon  civility  by  including  it  in  our  estimate  of  in- 
to Business  dividuals.  Let  no  man  be  considered  successful  unless  he  is  worthy 
in  character.  Let  us  consider  less  the  extent  of  his  success 
financially  and  pay  more  attention  to  his  means  of  attaining  success. 
When  we  reward  the  school  child,  let  it  not  be  in  terms  of  per- 
centage, which  preserves  materialistic  competition,  but  let  it  be  a 
measure  of  the  child's  service  and  thoughtfulness  of  others.  The 
hopeful  sign  is  that  civility  is  being  recognized  as  a  commercial 
asset ;  in  other  words,  trade  value  is  placed  upon  it.  The  step 
beyond  civility  as  a  business  factor  is  the  acceptance  of  civility  as 
a  necessary  spiritual  force.  Given  the  chance,  civility  will  prove 
its  own  case. 


A  Trial  of  Strength 

By  Marcaret  B.  Gross 

MY  dictionary  defines  civility  as — 'The  state  or  quality  of 
being  civil;  propriety  or  courtesy  of  behavior  in  social 
intercourse;  absence  of  rudeness" — shows  it  to  be,  as  I 
suspected,   a   cool   and   neutral   thing,   intellectual   rather  than 
emotional. 

Enhances  Although  preferable  to  rudeness,  as  a  quality,  by  itself  it  is 

Life's  Finer  steriie    jt  becomes  active  only  when  supported  by  other  qualities. 
ua  i  res    These  quaiities  may  De  g00d  or  bad.    I  have  seen  civility  turned 
into  the  subtlest  of  insults,  the  most  delicate  of  compliments. 

In  the  American,  it  varies  somewhat  with  the  sections.  In 
the  East,  it  is  cool  and  careful;  in  the  West,  it  is  open  and  eager; 
in  the  South,  it  is  mellow  and  friendly.  The  reserve  and  caution 
of  the  Easterner,  the  spaciousness  and  generosity  of  the  Westerner. 


Ten 


THOUGHTS    OX  CIVILITY 


the  warmth  and  hospitality  of  the  Southerner,  color  the  civility  of 
the  sections  so  far  that  it  becomes  a  stamp  by  which  men  can 
be  placed. 

The  meaning  of  civility,  then,  depends  upon  the  man  who 
practices  it. 

The  quality  of  civility  is  affected  by  the  age  of  the  civilization 
that  produces  it.  In  the  Oriental,  it  is  a  finely-polished  instrument 
perfected  by  centuries  of  training.  In  the  younger  races,  it  is 
still  comparatively  crude  and  clumsy. 

It  is  influenced  by  the  temper  of  a  race.  What  a  contrast 
between  the  civility  of  the  Latin  and  the  Anglo-Saxon  ! 

The  extent  to  which  civility  is  practiced  often  depends  upon 
the  economic  condition  of  a  country,  as  we  saw  during  the  War. 
While  labor  was  scarce  and  wages  sky-high,  what  rudeness  and 
intolerance  we  met  in  those  who  served  us.  Xow  that  conditions 
are  slowly  growing  more  normal,  how  the  practice  of  civility  is 


increasing  around  us. 


A  complex  thing,  then,  this  quality  !  Affected  by  the  tem- 
perament of  the  individual,  the  state  and  age  of  his  civilization, 
his  race,  his  economic  situation ! 

And  yet,  how  simple  a  thing  in  fact,  recognized  by  any  man 
in  any  situation. 

Although  easy  to  know,  it  is  often  far  from  easy  to  maintain. 
The  man  who  can  be  civil  under  the  pressure  of  rudeness  or  in- 
justice from  others  has  poise  and  self-control  and  a  sense  of  his 
own  dignity.  And  if  to  his  civility  is  added  a  pleasant  or  a  friendly 
attitude,  how  often  the  discourtesy  he  meets  will  melt  away.  For 
civility  warmed  by  friendliness  is  as  infectious  as  laughter  or 
measles. 

If  I  were  trying  to  persuade  a  doubting  employee  to  practice 
civility  I  should  first  point  out  the  economic  reward — the  satisfied 
patron,  the  reputation  for  courteous  and  efficient  service. 

Then  I  should  demonstrate  to  him  the  contagiousness  of 
civility,  that  it  could  become  a  sort  of  game  to  see  how  many  irate 
people  one  can  "readjust"  by  one's  influence. 

There  is  also,  of  course,  the  effect  upon  one's  own  character, 
but  I  hardly  think  that  every  man  would  be  moved  by  that  con- 
sideration. 

Lastly,  I  would  convince  my  employe  that  a  test  of  civility 
is  as  much  a  trial  of  strength  as  any  bout  of  fisticuffs.  If  a  man 
or  woman  attacks  you  unjustly,  is  rude  or  unreasonable  or  actively 
belligerent,  and  you  allow  yourself  to  be  plunged  into  the  same 
mood,  you  have  yielded  to  the  other's  influence — you  are  the 
weaker  of  the  two.  If.  however,  you  can  preserve  your  own  poise, 
and  tend  rather  to  calm  the  other  man  instead  of  warming  up 
yourself — then  you  are  the  stronger. 

There  are  certain  people  who  seem  to  find  joy  in  life  by 


Maries  Progress 
of  Nations 


Creates  Poise 
and  Self -Control 


Will  Prove 
It's  Own  Case 


Eleven 


THOUGHTS    ON  CIVILITY 


quarrelling,  fighting,  scratching  along,  always  in  an  atmosphere  of 
fire  and  brimstone,  forcing  their  way  by  making  the  rest  of  us  so 
miserable  that  we  yield  anything  in  reason  to  get  them  quieted. 
But  most  of  us,  I  believe,,  prefer  tranquillity  and  good  will, 
'if -Control  a,1(1  tlle  measure  we  receive  depends  upon  what  we  give.  Civility 
Id  iioiancc  bv  itself  is  not  enough.    Add  to  it  friendliness,  an  active  friendli- 
ness that  will  take  the  trouble  to  relieve  tense  situations,  save 
strained  tempers  from  giving  way  by  some  kindly  or  humorous 
remark  that  clears  the  air  and  you  are  pretty  sure  to  find  yourself 
in  a  rather  agreeable  world. 

A  difficult  world?  Most  certainly!  But  with  friendliness  as 
a  sword  and  civility  as  a  shield,  it  is  a  poor  sort  of  man  who 
cannot  make  his  way  ! 


Incivility  I  nexcusable 


By  Margaret  Ball 


THE  teacher  sees  incivility  as  a  sign  of  imperfect  education; 
the  soldier,  as  a  military  offense;  the  lawyer,  as  a  cause 
uwres  for  litigation;  the  clergyman,  as  sin;  the  doctor  sees  it  as 

imperfections      svmptom  of  disease.    Working  all  together,  these  professional 

of  Education         '     1  ,  ,  .  °  ,  °  *  ,F 

gentlemen  strengthen  the  conviction  of  the  ordinary  human  being 
that  only  when  everyone  is  civil  shall  we  have  reached  a  normal 
standard  of  living. 

Just  now  the  physicians  are  presenting  the  most  exciting 
theories  about  the  cure  for  incivility.  If  their  views  prevail  after 
further  research  we  may  find  ourselves  impelled  to  endow  a  founda- 
tion for  the  medical  promotion  of  civility.  Then  incivility  will  be 
a  cause  for  hospital  treatment,  and  we  shall  all  recognize  it  as  a 
preventable  and  therefore  a  wholly  inexcusable  disease. 

If  it  is  true,  as  the  doctors  are  saying,  that  a  set  of  tiny  glands, 
some  of  them  hardly  larger  than  a  pinhead,  determine  our  reac- 
tion toward  everything  around  us,  we  may  in  time  adapt  ourselves 
to  metropolitan  life  by  very  simple  methods.  The  powerful  little 
Quells  ]1(K\y  in  the  middle  of  our  heads  is  said  to  pour  into  our  systems 
a  precious  trickle  which  gives  us  the  persistence  to  carry  forward 
a  task  undertaken  at  the  bidding  of  another  gland  in  the  front  of 
our  necks.  And  if  the  persistence  runs  low,  and  the  restless  secre- 
tion keeps  urging  us  on  to  activity,  we  are  apt  to  become  irritable 
and  take  out  our  temper  on  our  neighbors.  Let  them  send  for  the 
doctor — when  these  matters  are  thoroughlv  understood — and  let 


Tempers 


Twelve 


THOUGH  T  S    O  N    CI  V  I  LI  T  V 


the  doctor  get  his  pay  from  the  municipal  fund  for  the  promotion 
of  civility. 

A  fascinating  theory  this,  especially  when  the  simplified  sketch 
of  the  performances  of  two  glands  is  filled  out  by  an  account  of 
the  aberrations  of  all  the  others.    But  looking  back  on  earlier 

Jit  fitly  t  o  <a 

theories  we  note  an  odd  development.  Xot  so  very  long  ago  we  .y,  w  scienct 
used  to  forgive  our  enemy  by  remembering  his  dyspepsia,  and  of  Tomorrow 
apologize  for  the  peccadillos  of  our  friend  by  referring  sympatheti- 
cally to  his  liver.  Xo  longer  do  the  major  organs  excuse  a  man 
for  his  sins ;  we  have  pushed  the  blame  further  back  into  the  realms 
of  mystery  by  laying  it  upon  these  obscure  and  infinitesimal  mem- 
bers of  the  organism.  When  the  physical  research  of  the  future 
has  cleared  our  bodies  of  their  last  mystery,  shall  we  find  that  we 
are  after  all  morally  responsible  for  our  faults,  that  they  are  more 
like  sins  than  like  diseases? 

While  we  suspend  judgment  on  this  delicate  point,  we  may 
well  put  in  our  time  trying  to*  promote  civility  by  every  means 
at  our  disposal — educational,  legal,  military,  medical,  and  ethical. 
For  civility  is  a  desideratum,  and  when  we  need  something  very 
much  we  are  willing  to  devote  all  our  various  talents  to  the  good 
cause.  The  theory  of  civility  may  wait  for  the  science  of  to- 
morrow.   It  is  the  practice  that  we  need  today. 


Proof  of  Civic  Pride 

Bt  Helene  Walsh 

IN  order  to  find  the  mainspring  of  civility  I  ask  myself — In 
what  cities,  what  organizations,  what  families  have  I  been 
treated   with   civility   and    observed   it   in    the  intercourse 
around  me  ? 

In  every  case  I  find  it  where  there  is  a  common  interest 
aside  from  the  desire  of  individual  gain.  This  common  interest 
or  unity  of  interest  binds  the  people  into  a  co-operative  body  from 
which  springs  civility.  Bindit 

In  a  city  where  there  is  a  civic  pride  and  the  inhabitant  feels  Fellow-Man 
himself  part  of  the  place,  a  common  interest  exists  which  causes 
co-operation  and  understanding  and  tends  to  make  pedestrians  and 
drivers  comply  gracefully  with  the  traffic  regulations,  feeling  that 
the  policemen  are  of  themselves  and  are  working  for  the  good  of 
the  city.  In  such  a  city  the  feeling  of  being  one  of  a  large  family 
or  co-operative  body  makes  work  easier  and  causes  service  to  be 
cheerfullv  rendered. 


Into  a 
Co-operative 
Body 


Thirteen 


THOUGH  T  S    0  N    C  1  V  ILIT\ 


As  in  this  large  group,  the  city,  so  in  smaller  groups  the  same 
rule  applies.  If  any  public  utility,  department  store,  hotel  or 
restaurant  is  organized  so  that  the  employes  take  an  interest  in 
the  whole,  they  work  cheerfully,  and  if  they  respect  their  positions 
and  themselves  they  serve  the  public  with  courtesy  and  attention — 
the  solicitous,  old-fashioned  waiter  respects  his  profession  and  is 
uproots  a  wa*ter  because  it  suits  him  to  be  one.  He  is  the  equal  of  the 
Bolshevik  man  he  serves  in  his  right  to  enjoy  life  and  liberty.  He  is  not 
Tendencies  servile  or  at  the  command  of  an  overbearing,  unreasonable  patron. 
of  Groups  Qne  might  say  he  commands  civility  in  return  for  the  civility  he 
gives.  Bolshevik  and  socialistic  teachings  give  the  impression  that 
it  is  no  man's  place  to  be  a  waiter  by  profession,  that  it  is  too 
menial  and  all  men  should  take  a  turn  at  that  sort  of  work,  thus 
having  common  rights.  Such  teachings  are  diametrically  opposed  to 
the  plan  of  a  group  of  people  working  together  as  in  a  family.  In 
a  family,  the  father  has  his  work  and  obligations,  the  mother  has 
hers,  the  children  theirs.  So,  also,  in  a  democracy,  everyone's 
place  or  work  accords  with  his  talents  or  ability. 

It  is  on  this  democratic  family  plan  that  any  organization 
should  be  built  to  insure  civility. 

I  believe  that  the  principles  which  cause  discourtesy  and  a:i 
absence  of  civility  are  parallel  with  the  fundamental  principles  of 
Bolshevism. 

As  regards  the  composition  of  society  in  general,  we  find 
that  the  breaking  down  of  the  national  spirit  and  the  levelling  of 
all  groups  does  not  bring  harmony.  Instead  it  brings  humanity  to 
one  disorderly,  non-cooperative  mass.  In  a  composition  of  art 
(art  which  is  the  essence  of  life),  subordination  and  the  forming 
of  groups  are  means  to  attain  harmony,  so  also  are  they  a  means  to 
attain  harmony  in  the  social  plan. 

Bolshevism  does  not  count  the  family  the  social  unit,  but 
counts  the  individual  the  social  unit  and  it  loosens  or  does  away 
with  all  ties  that  bind  the  family  into  one.  It  advises  that  children 
^deofcTo/  ]-e  cared  for  ky  tne  state  instead  of  the  parents.  It  does  away 
Democracy  ^"itn  tne  parents'  obligation  to  direct  the  child  and  the  child's 
obligation  to  obey  the  parent. 

The  effects  of  these  principles  are  seen  in  many  families 
today — families  loosely  held  together  and  without  unity  but  with 
each  member  as  the  separate  unit  struggling  for  himself,  and  where 
parents  neglect  the  children  and  children  have  little  respect  for 
the  parents.  In  other  families  today  is  seen  the  wholesome  effect 
of  democracy — families  which  are  well  united  and  have  unre- 
>trained  courteous  intercourse  among  the  members.  The  family  of 
the  past  was  often  like  an  autocracy  with  the  head  a  ruler  whom  the 
other  members  feared  and  obeyed. 

I  do  not  think  the  child  today,  generally  speaking,  is  less 


Fourteen 


T  H  O  U  G  H  T  S    OX    CIV  1  LI  T  Y 


respectful  than  in  the  past,  but  he  is  less  restrained,  more  frank 

and  intimate  with  his  parents.    The  disrespectful  child  is  found  in 

the  families  built  on  the  Bolshevik  plan.    I  believe  the  principle 

which  makes  the  individual  the  social  unit  with  no  family  obliga-  imbues  Child 

tions  would  disintegrate  the  family  and,  then,  finally  disintegrate  with  Res-pea 

society.    I  conclude  that  disrespect  and  discourtesy  in  a  family  ror  Elders 

are  evidences  of  disintegrating  influences  and  that  the  absence  of 

civility  in  any  society  is  evidence  of  unhealthy  conditions  at  its 

root  or  in  its  very  making. 

Civility  is  the  evidence  of  healthy  social  conditions. 


Greatest  of  Investments 

By  Orisox  Swett  Mardex,  Editor  Success 


OXE  day  last  January,  one  that  all  Xew  Yorkers  will  recall 
as  the  day  of  the  worst  blizzard  the  city  had  experienced 
in  years,  I  was  a  passenger  on  one  of  the  Fifth  Avenue 
coaches.  The  coach  being  full  inside,  I  mounted  to  the  upper  deck. 
To  save  the  conductor  the  necessity  of  coming  up  to  collect  my 
fare.  I  paid  him  before  going  up,  for  the  storm  was  increasing  in 
violence  every  minute. 

It  was  impossible  to  hold  an  umbrella,  for  the  wind  was  blow- 
ing a  gale  of  seventy-five  miles  an  hour ;  huge  plate  glass  windows 
were  being  blown  in  all  along  the  line,  and  the  biting  sleet  dashing 
in  my  face  almost  blinded  me.   Imagine  my  surprise  then,  for  I   Touches  Heart 
was  the  onlv  passenger  aloft,  when  the  conductor  came  up  and  and  Calces  Who 

u       1    1  .1    .   v       •   w         .     t  ,vi      World  Kin 

handed  me  a  newspaper,  saying  that  it  might  protect  me  a  little 
from  the  storm  ! 

Xo  doubt  this  was  only  one  of  many  thoughtful  acts  that 
marked  Arthur  Brown's  daily  journeyings  up  and  down  the  avenue, 
but  it  touched  me  greatly. 

Civility  is  a  great  investment.  It  sells  more  goods,  wins  more 
customers,  carries  more  passengers,  makes  more  friends,  gets  more 
credit,  than  any  other  human  quality.  When  civility  is  coupled 
with  ability,  as  it  usually  is.  it  is  a  marvelous  combination.  Just 
think  what  it  has  done  for  Charles  M.  Schwab !  It  has  placed 
millions  to  his  credit,  fastened  to  him,  with  hooks  of  steel,  a 
multitude  of  friends,  and  made  him  popular  the  world  over. 

Civility  is  a  valuable  asset  in  any  employe.  Multitudes  of 
young  men  and  women  who  have  appreciated  its  value  have 
been  advanced  over  others  of  greater  ability  who  neglected  to 
cultivate  it. 


Fifteen 


THOUGHTS    OX  CIVILITY 


A  lack  of  willingness  on  the  part  of  an  employe  to  accommo- 
date or  please  the  public  may  not  only  cause  personal  annoyance  or 
discomfort,  but  it  may  also  mean  serious  loss  to  a  concern.  I 
know  of  two  railroads  in  the  West  on  one  of  which  there  was  such 
a  spirit  of  indifference,  snobbishness  and  insolence  on  the  part  of 
the  employes  that  it  not  only  caused  the  passenger  service  to  drop 
off,  but  it  also  affected  the  freight  traffic,  both  of  which  diverted 
Traffic   to  tne  Vly^  nnc>  where  every  employe  was  instructed  to  be  as 
Over   polite  and  as  helpful  as  possible  to  passengers ;  to  try  in  every  way 
Courtesy's   possible  to  please  patrons  of  the  road. 

Lines  Whether  in  the  business  or  in  the  social  world,  a  courteous 

manner,  the  practice  of  civility  on  all  occasions,  is  what  marks 
the  difference  between  the  gentleman,  the  gentlewoman,  and  the 
boor  or  snob. 

A  little  courtesy  goes  a  long  way  in  making  life  easier, 
happier,  and  more  successful  for  all  of  us.  Like  love,  it  speaks 
all  languages,  opens  all  doors.  It  does  not  need  an  introduction 
anywhere.  Every  body,  rich  and  poor  alike,  respond  to  its  magic 
influence. 


What  a  Change,  If — 


By  Laila  Connor 


Occupies  as 
Little  Space 
as  Possible 


W 


I  I'- 


ll'' 


[F 


IF 


HAT  a  wonderful  place  New  York  would  be — 
1  F  every  passenger  in  a  coach,  trolley  or  subway  would  do 
his  best  to  occupy  as  little  instead  of  as  much  space  as 
possible  ! 

every  such  passenger  would  keep  both  feet  on  the  floor  instead 
of  sticking  at  least  one  of  them  out  in  the  aisle  for  other 
people  to  stumble  over; 

the  one  who  gets  first  into  a  two-passenger  seat  would  realize 
that  the  second  occupant  of  the  same  seat  is  entitled  to  occupy 
half  thereof  instead  of  overhanging  into  the  aisle  and  thereby 
obstructing  passage  ; 

more  folks  would  realize  that  they  must  not  expect  a  hundred- 
dollar-a-week  degree  of  efficiency  from  a  ten-dollar-a-week 
man ; 

they  could  remember  that  although  every  man  in  his  place  is 
as  good  as  any  other  man  and  entitled  to  the  same  considera- 
tion— still  there  must  be  a  difference  between  places,  and  that 
it  just  naturally  takes  some  longer  to  accomplish  a  given  task 
than  others; 


Sixteen 


THOUGH  T  S    O  N  CIVILITY 


IF  every  employe,  salesman,  policeman,  conductor,  waiter,  etc., 
could  understand  the  fundamental  difference  between  civility 
and  servility,  cheerfully  practicing  the  one  without  danger  of 
descending  to  the  other ; 

IF  every  such  employe  could  come  to  know  that  in  1922  as  well  as 

in  the  Biblical  days  of  old,  the  "soft  answers  turneth  away  Turns  Away 
wrath."  Wrath  With 

IF  the  long  out-of-date  word  "sir"  might  be  occasionally  revived  Soft  Answers 
for  the  sake  of  civility ; 

IF  people  in  general  would  stop  once  in  a  while  to  ask  them- 
selves whether  they  are  really  in  a  hurry  or  only  think  they 
are;  in  particular,  whether  they  have  not  in  fact  plenty  of 
time  to  be  civil  to  everyone  with  whom  they  come  in  contact; 

IF  those  who  are  waiting  for  service  from  another  (whether  it  be 
waiter,  bellboy,  salesman,  stenographer  or  telephone  operator) 
would  put  himself  in  the  other  fellow's  place  and  try  to  under- 
stand his  difficulties  and  impediments,  there  would  be  more 
consideration  shown  those  who  are  working  for  a  living  and, 

IF  we  could  face  fairly  and  squarely  the  fact  that  all  utility  em- 
ployes and  public  servants  are — like  file  rooms  and  post  offices 
and  politicians — just  as  good  as  the  public  make  them  and 
just  as  bad  as  people  will  stand  for,  the  fact  being  that,  after 
all.  most  people  who  come  in  constant  contact  with  others 
are  really  a  kind  of  human  resultant,  having  been  battered  into 
the  shape  you  see  them  by  long  exposure  to  such  contact  and 
its  inevitable  moulding  influence. 

What  a  great  place  New  York  would  be  if  all  of  these  things 
came  to  pass — if  the  man  in  the  street  could  know  that 

"CIVILITY  MARKS  THE  MAN. 
LACK  OF  IT,  THE  FELLOW." 


An  Ancient  Virtue — A  Modern  Need 

By  M.  V.  Carthuers 

CIVILITY  is  an  ancient  virtue — old  as  the  world  itself — 
which,  in  this  rare  generation  has  become  sadly  obscured  Steps  On 

by  disuse.    It  is  such  a  rara  avis,  that  when  encountered  on  ^°  Man  s 
...  .  Toes 

the  highway,  introductions  are  in  order. 

"TTT  is  about  as  unknown  as  the  Dodo  bird — not  so  much  because 
people  are  actually  lacking  in  politeness,  as  it  is  the  fault  of 
Life's  rush  and  hurly-burly.    Everybody  wants  to  reach  Tomorrow 


Seventeen 


THOUGHTS    ON  CIVILITY 


Makes  the 
'End  Seat  Hog" 
Give  Room 


Warms  the 
Cockles  of  the 
Most  Calloused 
Heart 


before  Today  is  over ;  so  we  prod  this  man,  push  that,  step  on  the 
toes  of  the  next — all  in  our  frantic  efforts  to  arrive  first ! 

VERY  likely  the  bombastic  god,  Go-Getter,  is  largely  to  blame; 
some  people  excuse  discourtesy  on  the  grounds  that  the 
wheels  to  Get-There  always  crush  somebody,  but  that  is  scarcely 
logical,  since  it's  the  man  at  the  wheel,  who  directs,  and  does  said 
damage. 

TTT  takes  no  more  time  to  "remember  your  manners"  (as  our 
grand-parents  say)  than  it  does  to  give  a  harmless  fellow- 
traveler  a  Jack  Dempsey  in  the  ribs.  Furthermore,  it  consumes 
no  more  strength  to  coo  like  a  whole  aviary  of  Doves,  than  it  does 
to  roar  like  an  enraged  Lion  ! 

TT  OOK  out  for  Number  One,  is  the  slogan  of  the  minute.  Youth 
^  and  old  age  jostle  each  other  for  front  seats  in  Life's  Meiry- 
go-round.  Who  cares  what  happens  to  the  other  fellow? 
7T  F  we  could  only  see  ourselves  as  others  see  us,  that  might  make 
some  difference  ;  the  End-Seat-Hog  would  probably  feel  ashamed 
of  his  piggish  propensities,  and  the  Bargain  Hunters  among  women 
who  excel  in  rudeness,  would  not  look  attractive  in  the  mirrors  of 
reality,  when  wrestling  for  a  ninety-nine  cent  hat. 
MM  HE  world  does  move;  some  folks  are  desirous  of  hitting  up 
•"■  an  Eight-cylinder  gait,  stepping  on  the  gas  for  more  Speed. 
Nobody  wants  to  take  other  people's  Dust,  to  be  sure,  but  why  not 
give  others  a  chance  to  park  their  cars  and  enjoy  luncheon  and 
the  scenery  en  route,  nevertheless  ?  Pedestrians  are  likewise  en- 
titled to  the  Side-walks.  There's  no  better  place  to  practice  civility 
than  when  traveling,  be  it  by  train,  trolley  or  motor-coach — whether 
you  are  traveler  or  conductor.  A  Leg-up  and  a  Helping  Hand,  now 
and  then,  are  worth  more  than  two  pokes  in  the  back  of  a  lagging 
brother,  nor  is  the  Time  Schedule  thus  unduly  interfered  with !  It 
pays  to  be  courteous  in  Life's  Everyday  Traffic,  for  who  knows? 
^7"OU  might  accidentally  show  a  little  politeness  to  some  queer, 
Old  Party — and  then,  wake  up  one  morning,  to  find  yourself 
heir  to  his  fortune,  just  because  YOU  were  "the  only  civil  man 
or  woman"  said  old  party  had  found,  after  combing  the  whole 
city!  Courtesy  (like  discourtesy)  is  confined  to  neither  sex  nor 
age;  its  range  is  boundless,  its  opportunities  infinite,  and  its  results 
— even  when  met  only  once  in  a  dog's  age — calculated  to  warm  the 
cockles  of  the  most  callous  heart !    Therefore,  Cultivate  Courtesy ! 


Eighteen 


THOUGHTS    ON  CIVILITY 


Password  To  Citizenship 

By  Winifred  Stuart  Gibbs 


TO  THOSE  of  us  who  have  reached  the  age  where  we  can 
"look  before  and  after"  comes  the  realization  that  we  have 
a  definite  responsibility  toward  our  young  people.  The  reac- 
tion from  the  old-time  repression  was  natural,  but  the  pendulum  is 
in  danger  of  swinging  temporarily  too  far  in  the  opposite  direction. 
Taught  in  the  nursery  that  they  are  the  most  important  factors 
in  world  progress,  these  young  folds  of  ours  are  in  danger  of  los- 
ing their  perspective,  not  to  mention  their  manners. 

It  behooves  us,  then,  to  face  a  situation  largely  of  our  own 
making,  and  to  pass  on  to  our  unconsciously  arrogant  youngsters 
that  Heaven  born  gift  of  imagination,  the  power  to  see  through 
the  eyes  of  another,  and  to  feel  through  that  other's  sensibilities. 
More  especially  is  this  needed  in  these  days  of  unstable  public 
morale. 

Since  the  entire  city  would  benefit  by  such  an  awakening, 
there  should  be  a  City-wide  campaign.  Results  would  be  cumula- 
tive and  self-perpetuating.  If  we  plant  the  little  acorn  of  civility 
today,  the  sturdy  oak  of  courtesy  will  spring  up,  to  shade  our 
citizens  of  tomorrow.  That  such  sheltering  shade  will  be  needed 
goes  without  saying;  probably  the  coming  decades  are  to  be  the 
most  critical  of  our  young  and  so  far  vigorous  national  life. 

A  tentative  plan  for  a  city-wide  civility  campaign  follows: 


Gives  Power  < 
Retrospection 


Relieves  the 

Charged 

Atmosphere 


City-Wide  Civility  Campaign 

Object  of  Campaign. — The  object  of  the  campaign  would  be  to 
rouse  the  interest  of  the  entire  city,  and  to  show  how  close  is 
the  connection  between  civility  and  civic  prosperity. 

Organization. — Civility  being  one  of  the  important  elements  in  the 
daily  life  of  the  Boy  and  Girl  Scouts,  it  is  suggested  that 
these  non-sectarian,  non-partisan  and  non-political  organiza- 
tions be  asked  to  provide  the  machinery  for  launching  the 
campaign.  The  Chief  Scout  Masters  would  be  invited  to  zone 
the  city,  according  to  their  own  working  forces. 

First  Steps. — A  parade  down  Fifth  Avenue,  reviewed  at  the  Public 
Library  by  civic  authorities  and  invited  guests  would  be  one 
excellent  way  of  rousing  public  interest.  A  series  of  speeches 
at  Town  Hall  would  add  to  the  strength  of  the  campaign. 

Groups  to  be  Reached. — Active  cooperation  should  be  sought  from 
the  schools,  the  press,  the  public  service  corporations,  street 
railroads,   etc.,   the   churches,   women's   clubs,   men's  clubs, 


Leads  to  a 

Higher 

Citizenship 


Nineteen 


T  H  O  U  G  H  T  S    0  N    CIV  I  LI  T  V 


department  stores,  theatres,  motion-picture  houses,  hotels, 
municipal  departments  and  all  other  groups  likely  to  be  inter- 
ested. These  could  all  be  reached  through  the  Scouts. 
Ultimate  Aim. — The  ultimate  aim  of  the  campaign  should  be  to 
establish  "CIVILITY"  as  a  permanent  pass  word  to  citizen- 
ship in  New  York. 


C)  I'  TSPO  K  E  X    F  aiEND-G  E  ITER 


Enr  Timothy  M.  Carmody 


Cultivates 
Hunger  for 
Knowledge 


EVERYTHING  the  human  race  knows  that  is  worth  knowing, 
has  come  from  knowledge.  Knowledge  is  the  child  of  educa- 
tion, and  the  great  director  of  our  minds.  It  is  the  fountain- 
head,  from  whence  all  things,  good  or  evil,  flow  into  the  human 
mind.  We  cannot  do  a  thing",  without  first  knowing  what  it  is  we 
want  to  do ;  and  we  cannot  do  it  well  unless  we  are  taught  how  to 
do  it  well.  Knowing  how  to  do  it,  is  knowledge,  gleaned  through 
the  activities  of  the  mind  in  drinking  in  an  instructive  lesson  on 
how  to  do  it.  This  is  fact.  To  contradict  it  is  wasted  force.  This 
holds  true  of  all  things  that  the  brain  of  man  can  conquer.  To  be 
courteous,  refined,  gentle,  civil,  and  well-mannered,  requires  train- 
ing and  study.  Training  and  study  are  the  two  basic  principles 
upon  which  these  traits  are  founded.  Before  they  occupy  a  place  of 
prominence  in  our  character,  they  must  have  established  themselves 
primarily  in  our  minds.  Then  there  is  a  hope  that  we  may  advance 
I  say  we  may — because  people  don't  always  do 
they  know  to  be  right.  Some  people  have  to  be 
ingf  the  right  thing.     Others  see  that  it  is  the 


along  those  lines 
that 


the  thin 
shamed  into 

custom  to  do  a  certain  thing  and  follow  suit  in  order  to  be  in 
style.  In  a  good  many  cases  the  old  idea :  "When  you're  in  Rome, 
do  as  a  Roman  does,"  seems  to  be  the  predominant  factor  in  their 
arriving  at  a  conclusion.  It  is  evident,  therefore,  that  training 
and  example  are  the  two  essentials 
drawn  up  some  ideas  that  have  occurred  to  me 


Recognizing  this  fact 


I  have 
as  being-  worth 


Indicates 
Good  Breeding 
and  Nobility 
of  Character 


Suggestion  i.  Follow  the  example  of  the  ''Subway  Sun."  or 
the  "Elevated  Express,"  by  having  posters  on  one  or  two  windows, 
bearing  on  the  subject.  Cull  passages,  sentences,  anecdotes,  pieces 
of  poetry,  or  pointed  paragraphs  from  some  of  the  great  authors 
on  what  civility  is ;  what  it  stands  for ;  what  it  accomplishes  for 
those  who  practice  it:  what  a  wonderful  friend-getter  it  is,  and 
how  its  possession  is  the  surest  indication  of  good-breeding,  refine- 


Ticcnly 


THOUGHTS    ON  CIVILITY 


merit  and  nobility  of  character.  The  patron  will  read  this  new 
innovation  with  interest  and  unconsciously  or  otherwise  carry 
away  the  drift  of  the  idea. 

Suggestion  2.    This  is  a  substitute  for  the  first  if  that  is  not 
satisfactory.    The  rear  window  could  be  permanently  utilized  for  Lights  Way 
a  civility  sign  or  motto.    A  brief  sentence  or  remark,  changeable  from  Rocks 
at  weekly  intervals  would  just  be  the  thing.    This  window  adapts  0/  1  ulgarity 
itself  nicely  for  the  purpose,  as  it  faces  passengers  getting  on  or 
off,  and  will  act  as  a  kind  of  courtesy  lighthouse ;  warning  them 
of  the  rocks  of  vulgarity. 

Suggestion  3.  The  transfers  used  by  the  company  could  be 
made  the  medium  of  spreading  the  gospel  of  civility,  by  having 
instructive  lines  on  the  subject  printed  on  the  backs  of  them. 
This  method  will  bring  a  closer  bond  of  friendship  between  the 
conductor  and  the  patrons.  In  fact  the  transfer  could  be  renamed 
and  called:  CIVILITY  COUPON;  so  as  to  harmonize  with  the 
general  idea  involved. 

Suggestion  4.  Stimulate  competition  among  the  men  who  man 
the  coaches  to  be  more  civil  and  affable  by  having  a  roll  of 
honor,  whereon  the  names  of  those  worthy  appear.  Design  a  pretty 
civility  chevron  to  be  worn  on  the  sleeve  and  given  only  to  those  f,dolusJ]'e 

.    ,  ,  •      ,  ,      ,    Garb  of  the 

who  stand  the  strictest  test,  and  measure  up  to  a  required  standard  Man  Who 
of  manners.  Distribute  them  once  a  month  or  more  frequently  if  Wears  It 
necessary.  This  will  create  a  healthy  rivalry  among  the  men  at 
very  little  expense  to  the  company.  Any  man  taking  pride  in  his 
uniform  will  be  anxious  to  have  that  decoration  on  it.  Conse- 
quently he  will  do  nothing  to  retard  his  chances  of  meriting  one, 
and  having  it  will  be  in  duty  bound  to  remain  a  good  example  of 
civility  to  all. 


The  Highroad  to  Happiness 


By  Theodore  Huebener 


Lubricates 
Friction  and 


^ IVILITY"  is  derived  from  "civilization" — that  complex 
system  of  society  under  which  we  live.    Like  an  engine 
this  intricate  machinery  will  not  function  efficiently  unless  'smooths  wheels 
it  is  well  oiled.    Friction  is  as  destructive  to  society  as  to  steel,   of  Society 
The  lubricant  for  the  latter  is  oil,  for  the  former,  Civility. 

Through  the  terrific  haste  of  modernity  much  of  this  lubricant 
has  been  lost.  We  encounter  evidences  of  incivility  daily  in  the 
street,  the  train,  the  store,  the  theatre. 


Twenty-one 


THOUGHTS   ON  CIVILITY 


Encircles  a 
Nation  with 
Sympathy  and 
Understanding 


Fundamentally,  incivility  is  due  to  a  wrong  mental  attitude :  it 
is  caused  by  lack  of  regard  for  a  person  as  a  person.  An  inferior 
is  treated  with  a  lack  of  civility;  a  superior  with  an  abundance  of 
servility.  Civility  considers  everyone  as  a  person,  and,  accord- 
ingly, never  violates  the  sacredness  of  personality. 

To  overcome  the  wide-spread  lack  of  civility  is  no  easy  matter. 
It  involves  the  marshalling  of  the  strongest  forces  in  the  com- 
munity— press,  pulpit,  school,  and  motion  picture — for  a  vigorous 
campaign.  The  newspaper  could  preach  civility  through  editorial, 
cartoon,  photograph,  and  special  article.  The  church  could  exert 
a  powerful  influence  for  civility  through  sermon,  Sunday  school, 
society,  and  bulletin.  The  school  could  bring  civility  not  only  to 
its  900,000  pupils,  but  also  to  the  parents  and  relatives  of  the 
latter.  The  skillful  teacher  could  weave  Civility  into  every  lesson 
and  strive  to  make  it  the  normal  condition  of  the  classroom,  thus 
impressing  the  rising  generation  with  the  importance  of  this  virtue. 

The  neighborhood  shop  could  help  with  a  Civility  placard ;  the 
motion  picture  theatre  could  spread  the  message  on  the  screen. 
Large  firms  would  doubtless  be  willing  to  take  up  the  matter  per- 
sonally with  their  employes,  as  the  Fifth  Avenue  Coach  Company 
has.  Civility  could  be  urged  upon  the  employes  and  made  a  definite 
element  in  rating  or  for  promotion.  Naturally,  those  promoting 
the  movement  must  themselves  set  good  examples. 

Should  such  a  city-wide  campaign  be  undertaken,  it  would  not 
be  long  before  neighboring  towns  would  be  affected  by  the  move- 
ment. The  civility  idea  would  spread  rapidly  and  gradually  the 
whole  country  would  take  it  up.  This  would  prove  an  inestimable 
blessing,  as  it  would  tend  to  remove  friction  from  daily  intercourse 
and  promote  svmpathy  and  understanding.  Evervone  would  be 
happier  and  brighter  because  of  the  spread  of  civility. 


Highly  Specialized  Business  Asset 


Bt  M.  C.  McConkey 


Elevates 
Coach  Men  to 
Examplars 
of  Courtesy 


WE  PROVINCIALS  who  voyage  through  New  York  really 
see  something  beside  the  Bowery  and  do  something 
beside  stretching  our  necks  toward  the  top  of  the  Wool- 
worth  tower;  we  notice  folks.  Especially  we  notice  folks  who  are 
civil  toward  us,  with  a  very  agreeable  recollection  afterward.  And 
then  we  tell  the  folks  at  home  all  about  it.  So  of  course  when  they 
go  to  New  York,  they  try  to  get  the  same  delightful  experience. 
I  can  say  that  in  no  case  has  there  been  a  recoil  from  my  friends 


Twenty-two 


THOUGHTS    ON  CIVILITY 


for  my  recommendations  of  the  civility  of  the  employes  of  the 
company  conducting  this  contest.  We  outsiders  are  not  great  in 
number  compared  to  the  New  Yorkers  whose  city  we  invade  but  we 
come  to  spend.    Yes,  civility  pays  ! 

Then  how  increase  it  with  sellers  of  goods  or  service  and  how 
increase  it  among  buyers  ?  For  I  must  confess  some  provincials 
act  as  though  they  had  never  met  civility. 

Buyers  must  learn  to  teach  this  lesson  by  giving  their  business 
to  civil  salesmen  and  sellers  must  do  the  same  for  civil  buyers. 

Further,  we  must  remember  that  in  retail  selling  the  buyer  is 
usually  an  individual  and  the  seller  a  firm,  acting  through  indi- 
vidual salesmen  of  goods  or  service.  How  shall  we  encourage  these 
individual  salesmen?  It  seems  to  me  that  we  must  provide  some 
way  by  which  the  individual  buyer  can  reward  personally  the  sales- 
man who  shows  him  courtesy.  That  is  the  only  advantage  of  tip- 
ping. This  advantage  the  buyer  can  get  without  ruining  the  sales- 
man's morale  if  we  suppose  that  the  employer  will  first  furnish 
the  buyer  with  discount  slips,  with  which  to  reward  the  courteous 
salesman.  The  latter  could  redeem  them  in  privileges  of  shorter 
hours,  longer  vacations  and  so  on,  but  not  in  money.  It  might  be 
even  better  for  the  buyer  to  put  the  slips  in  a  general  receiving  box 
rather  than  give  them  to  the  salesman,  avoiding  much  personal 
solicitation.  And  why  might  we  not  extend  the  same  idea  to 
buyers?.  Buyers  could  be  graded  according  to  courtesy.  If  the 
reports  from  several  salesmen  agreed  on  a  high  rating,  the  buyer 
could  be  granted  extensions  of  credit  and  other  privileges.  But 
he  should  not  know  the  results  of  the  gradings — only  in  a  general 
way  that  he  was  being  graded,  and  feels  the  effect. 

The  sellers  can  keep  track  of  buyers  by  comparing  records. 
But  this  is  practically  impossible  to  the  buyers  on  an  effective 
scale.  And  that  is  where  voting  contests  and  essay  contests  help 
the  buyers.  For  they  rightly  figure  that  the  firm  progressive 
enough  to  carry  on  such  advertising  of  civility,  will  be  progressive 
enough  to  insist  on  civility  towards  the  buyers  of  their  goods  or 
service. 


Public 
Buys  from 
Civil  Salesman 


Bxiijs  and  Sells 
Commodities  of 
Life  with  Ease 


Twenty-three 


THOUGHTS    ON  CIVILITY 


Singles  Out  the  Superior 

By    Herman    Montagu  Donner 


Assures 
Foreigners 
of  America's 
Respect  for 
Their  Rights 


Exhibits 
Proof 
of  America's 
Good  Will  to 
All  People 


SAID  a  pretty  wit  of  some  modern  day : 
"An  Englishman  enters  a  room  as  if  he  owned  the  place; 
an  American  as  if  he  didn't  care  a  darn  who  owned  the 
place." 

A  lot  of  shrewd  observation  lies  in  that,  and  it  is  almost 
invariably  received  by  listening  Americans  with  a  chuckle  of  that 
intense  self-satisfaction  so  characteristic  of  us. 

But,  when  we  come  to  analyze  the  anecdote,  does  it  in  reality 
justify  such  a  complacent  reception  on  our  part? 

If  we  pause  to  reflect,  we  gradually  realize  that  the  owner 
of  a  place  naturally  exhibits  a  proper  and  active  concern  for  the 
appearance  of  his  property  and  for  the  comfort  and  welfare  of 
the  dwellers  therein,  whereas  the  man  who  swaggers  in  carelessly, 
even  defiantly,  betrays  a  lack  of  consideration  for  the  rights  of 
others  that  makes  doubly  conspicuous  and  obnoxious  the  patent 
determination  to  assert  his  own  supposed  privileges  as  the  "equal" 
of  any  other  person  living,  thus  betraying  his  own  essential  infer- 
iority to  all  those  possessed  of  better  breeding  than  himself. 

It  is  this  characteristic  attitude  of  "not  caring  a  darn"  for  the 
opinions  or  feelings  of  others  whose  ways  and  habits  are  different 
from  our  own  that  has  gained  for  Americans  in  the  minds  of  most 
foreign  nations  a  reputation  for  churlishness  and  bad  manners  that 
we  should  endeavor  by  every  means  to  eradicate  as  speedily  as 
possible  now  that  we  have,  through  the  agency  of  the  world  war, 
been  brought  into  so  much  closer  contact  with  the  nations  across 
seas. 

Undoubtedly  the  war  has  itself  greatly  increased  our  tendency, 
especially  on  the  part  of  the  youth  of  the  land,  to  insist  upon 
greater  freedom  of  individual  action  at  the  expense  of  the  comfort, 
or  even  the  rights  of  others,  which  tendency,  in  its  intense  mani- 
festation, becomes  crime,  and  in  its  lesser,  incivility,  boorishness. 

That  great  numbers  of  the  young  men  who  went  through  years 
of  savagery  and  slaughter  should  have  become  callous  to  the  finer 
feelings  and  graces  of  mind  and  bearing  is  scarcely  surprising:  It 
has  been  so  after  every  great  international  upheaval,  and  will 
undoubtedly  be  even  worse  after  the  next,  should  mankind  ever 
commit  the  mad  and  suicidal  folly  to  permit  another  war.  In  addi- 
tion to  the  unsettling  force  of  a  career  of  wild  adventure  during 
which  life  itself  became  a  gamble,  came  a  certain  carelessness  of 
any  authority  not  based  on  force.  Another  cause  of  the  subse- 
quent decrease  of  respect  and  deference  either  to  age  or  culture, 
is  to  be  found  in  the  immensely  increased  importance  of  the  labor- 


T  went  y-f  our 


THOUGHTS    ON  CIVILITY 


ing  classes  and  mechanics  due  to  the  vast  importance  of  the  role 
played  by  them  through  the  war,  and  their  keen  appreciation  of 
the  credit  due  them  for  the  successful  maintenance  through  their 
unremitting  efforts  of  national  integrity,  and  their  consequent 
insistence  on  more  adequate  remuneration,  and  with  it  a  recogni- 
tion of  their  social  equality  with  the  "intelligenzia,"  and  ''equality" 
naturally  more  apparent  than  real. 

Little  hope  for  a  remedy  for  all  this  self-assertiveness  is  to  be 
found  save  in  some  such  movements  as  that  started  by  the  Fifth 
Avenue  Coach  Co.,  to  be  conducted  in  the  first  place  by  educa- 
tional authorities,  parents'  associations,  ministers  of  the  Gospel, 
heads  of  industrial  establishments  and  of  labor  organizations, 
writers,  and  newspaper  proprietors,  the  details  of  which  should  be  concerted  Uplift 
worked  out  by  carefully  chosen  representatives  of  the  various  pro- 
fessions and  commercial  bodies  and  labor  organizations  meeting 
together  at  stated  intervals  for  a  review  of  conditions. 


Offers  Wide 
Program  for 


Pays  to  Wear  Manners  Every  Day 

C.  C.  Chapin 

JOHN  ALOXZO  SAWYER  has  been  a  sort  of  joke  on  me. 
The  way  bad  luck  just  won't  go  near  that  man!  Young 
Sawyer  lives  two  floors  above,  in  this  same  house;  and  we, 
when  we  moved  in,  first  wondered  who  the  favored  folks  could  be 
that  never  had  complaints  about  their  can.  Their  garbage  neatly 
emptied,  while  the  rest  of  us  just  cussed  and  raved  about  the  stuff 
the  man  forgot — their  milk  all  nicely  covered,  never  soaking  up  the 
dust — their  ice  chunk  never  broken — well,  it  almost  seemed  unjust. 
And  then  we  heard  them  say  their  pipes  were  hot ! 

This  John  Alonzo  Sawyer  has.  it  proved,  a  job  near  mine;  in 
fact  we  found  it's  in  the  same  concern.    And  down  in  his  depart- 

T<  1  1  11  •        ,i         •  r  i  •         Startles  th 

ment  1  d  see  here  and  there  a  sign  the  boys  inclined  to  favor  him:    uncivil  by 
all  up  and  down  the  line;  no  splurge,  you  know,  but  just  the  small  Contrast 
good  turn. 

One  night  my  wife  announced  she  knew  why  things  fell 
Sawyer's  way.  She  said:  "That  isn't  pull,  and  'tisn't  tips."  She 
said : 

"This  Mr.  Sawyer  wears  his  manners  every  day.  He's  never 
sore  or  grouchy.  When  there's  something  nice  to  say  he  says  it, 
other  times  he  shuts  his  lips." 

If  was  such  a  silly  notion  that  I  answered,  just  for  fun: 
"Well,  then,  suppose  I  try  your  Sawyer  plan!    I'll  wear  my 


Twenty-five 


THOUGHTS    ON  CIVILITY 


tiptop  manners  all  day  long,  for  everyone.  Then  after,  say,  a  fort- 
night, we  can  see  if  I've  begun  to  blossom  forth  as  fortune's  darl- 
ing son !" 

Stretches  So  off  I  went  next  morning,  and  I  kept  it  up  all  day,  and 

Into^ears    cver^  ^  tliat  week>  ancl  next  week  t0°-  flowery  talk,  you 

of  Success  understand,  for  I'm  not  built  that  way;  just  common,  plain  polite- 
ness, only  no  time  out.  And  say !  It's  downright  funny  what  the 
stuff  will  do !  They  haven't  made  me  partner  yet,  nor  knocked  off 
half  my  rent,  but  just  in  smoother  days  the  fool  thing's  paid. 
The  joke's  on  me,  but  try  yourself,  you'll  find  out  what  it's  meant; 
that  fortnight  stretches  out  to  years  for  all  that  I'll  prevent.  It's 
a  queer  old  world,  but  seems  that's  how  it's  made. 


Creates  a  World  Citizen 

By  Clarence  J.  Shearn,  Jr. 

EPICTITUS  relates  how  one,  upon  bearing  clothes  to  a  pirate 
who  had  been  cast  ashore  and  nearly  killed  by  the  severity 
of  the  weather,  was  reproached  for  doing  good  to  a  bad 
person.  "I  have  paid  this  regard,"  said  the  benefactor,  "not  to 
the  man,  but  to  human  nature."  And  thus  it  is,  indeed,  with  the 
civil  man,  for  he  discharges  a  duty  to  that  community  of  which 
he  is  a  member.  Gason  says  well,  that  "if  a  man  be  gracious  and 
courteous  to  strangers,  it  shows  he  is  a  citizen  of  the  world" ;  but 
if  one  be  civil  to  his  fellows,  his  manner  bespeaks  a  goodness  of 
nature  and  a  nobility  of  vision  which  marks  him  apart  from  the 
man  who  is  courteous  by  habit.  The  very  parentage  of  the  word 
"civility"  indicates  that  the  quality  is  one  of  a  citizen.  And  in  that 
a  certain  complaisance  and  civility  of  manner  make  for  good  order. 
He  who  practices  these  refinements  aids  in  that  government  by 
which  he  is  benefited. 

That  civility  is  unnecessary  is  the  thought  of  an  unreasoning 
person,  for  it  makes  for  harmony  in  the  family,  order  in  the  city, 
and  peace  among  nations.  Thus  civility  is  worthy  of  maintaining, 
though  the  path  be  sometimes  difficult  to  tread.  Consider  the  civil 
man,  and  emulate  him,  for  he  is  the  reasonable  man.  He  who  is 
reasonable  will  remain  civil  and  unruffled  with  the  ill-tempered; 
for  just  as  we  do  not  become  enraged  at  blind  men,  who  cannot 
distinguish  the  light  from  the  shadows,  so  we  should  not  revile 
those  who  are  mentally  blind,  and  are  unable  to  tell  right  from 


Discharges 
Duty  to  the 
Community 


Eliminates 
Snarls  and 
Ruffles  of 
Distemper 


Twenty-six 


THOUGHTS    ON  CIVILITY 


wrong.  And  when  a  civil  man  is  attacked  by  one  of  ill-will,  he 
will  remain  polite,  for  it  is  the  nature  of  a  beast  to  bite  back  and 
snarl;  by  doing  so  a  man  relinquishes  that  quality  which  marks 
him  as  a  being  apart  from  the  beasts :  his  mental  restraint.  And 
finally,  if  civility  at  times  be  difficult,  the  words  of  the  philosopher 
should  be  borne  in  mind,  who  said:  "Choose  the  best  life;  for 
custom  will  make  it  pleasant." 


Heaven's  First  Law 

By   Samuel,  W.  Strauss 

IYILITY — thy  meanings  well  surmised — 
An  attribute  of  folks  CIVILIZED! 
Our  aim  should  be  to  justify  repute 
That  marks  us  off  from  prehistoric  brute: 
Tis  well  to  perch  upon  the  highest  plane, 
To  live  in  action  and  in  speech  urbane, 
And  though  we  sometimes  make  our  path  the  scene 
Of  nice  behavior  which  we  do  not  mean, 
By  practice  we  may  often  thus  enact 
A  virtue  which  we  don't  possess  in  fact ! 

Where  eager  streams  of  human  traffic  meet, 
At  work  or  play,  en  route  and  in  repose — 
In  shop  and  stall,  on  trolley,  coach  or  street, 
In  short,  wherever  lordly  Commerce  goes — 
The  clash  of  crowds,  with  social  fret  and  stress, 
Proclaims  the  need  for  mutual  gentleness. 
Alas,  that  is  the  universal  plan 
The  greater  feeds  upon  the  lesser  man, 
Engendering — through  competition's  strife — 
The  seeds  of  discontent  in  dailv  life ! 


"Marks  Us  off 
from  Prehistoric 
Brute" 


Observe  the  planets  and  the  peaceful  stars, 
How  no  disorder  all  their  conduct  mars. 
Though  speeding  swift  and  violent  through  space 
They  fail  in  neither  dignity  nor  grace. 
And — minus  every  jar  and  contradiction — 
Proceed  serene,  unvexed  by  horrid  friction. 
'Tis  only  man  whose  turbulence  of  soul 
Obstructs  the  vast  politeness  of  the  whole. 
Forgetting  while  the  lamps  of  heaven  shine 
That  Adam's  image  also  was  divine. 


Proclaims  the 
Xced  for 
Universal 
Plan 


Ticentu-sei'en 


THOUGHTS    ON  CIVILITY 


Sooths  the 
Vast  Machinery 
of  Man 


"Order  is  heaven's  first  law,"  and  man  should  seek 

To  ratify  the  same  (not  over-meek, 

Rut  most  deyout,  his  daily  wits  employ 

To  make  his  journey  one  of  cheerful  joy)  — 

So  will  he  prove  him  worthy  of  that  scheme 

Wherein  all  sways  to  one  concordant  theme: 

Where  titan  spheres  and  .tiny  atoms  move 

Less  noisy  quarrel  and  unruly  shove. 

For  civil  usage,  since  the  world  hegan, 

Has  soothed  the  vast  machinery  of  man. 


So  whether  enterprised  in  bloody  joust. 

Intent  to  lay  your  neighbor  in  the  dust. 

Or —  meshed  in  traffic's  ruthless  marathon — 

You  resolutely  hither  press  and  yon — 

Go,  triumph,  but  bethink  yourself  the  while 

To  pass  the  other  fellow  with  a  smile. 

The  knights  of  chivalry  a  long  ago 

Used  gracious  manners  when  they  slew  the  foe 

Remember  then  to  knife  your  enemy 

With  every  aspect  of  CIVILITY  ! 


"Marks 
Winds  of 
Custom" 


Conclusion — look  about  you  as  you  go 

To  mark  the  winds  of  custom,  how  they  blow — 

How  everywhere  the  churl  of  low  degree 

Is  branded  by  his  lack  of  courtesy, 

Take  special  pains  to  be  considerate. 

Let  life  be  genial — graciously  content. 

Since  only  slaves  and  fools  bid  hurriment ; 

LIVE  AND  LET  LIVE — IN  SWEET  CIVILITY 
A  PEOPLE  FINDS  ITS  ARISTOCRACY  ! 


Gives  New  Viewpoint  ox  Life 

By  Edwin  Ruthven 
(With  Apologies  to  Don  Marquis) 

OXE  hears  so  much  of  civility  lately.    I  wonder  whether  it 
will  be  a  new  cult  and  whether  it  will  be  worth  while  for 

our  set  to  go  in  for  it.    Dad  brought  home  a  booklet  to 
Converts  Even  »  .       °        .  . 

Fothergill  Finch   mother  from  the  rifth  Avenue  Loach  Co.  which  goes  into  the 

civility  idea  at  length  and  offers  a  prize  for  essays  on  the  subject. 

It  seems  to  me  it  is  a  wrong  idea.    If  these  conductors  and 

employes  go  in  for  it  they  will  think  they  are  as  good  as  we  of 


Twenty-eight 


T  H  0  U  G  H  T  S    OX    CI  V  I  LI  T  Y 


the  better  classes  and  really  it  won't  do  at  all.  I  am  much  perturbed 
about  it  and  before  going  to  bed  tonight  I  will  commune  with  my 
inner  self  and  decide  what  my  duty  is  in  the  way  of  stopping  it. 

Fothergill  Finch  and  I  always  try  to  put  such  people  in  their 
places  when  we  ride  on  a  public  conveyance.  And  really  it  is 
getting  to  be  so  exasperating  how  many  of  them  lately  do  nothing 
but  smile  at  us.  Surely  they  should  know  by  our  curtness  that  we 
are  of  a  superior  class.  Sometimes  honestly  it  looks  as  though 
they  were  laughing  at  us.    The  insolence  of  it ! 

Dad  and  mother  are  so  ordinary.  They  both  are  always  going 
to  a  lot  of  trouble  to  do  things  for  other  people.  Dad  even  says 
good  morning  to  the  ash  man.  And  I  was  shocked  one  day  to  Induces  Dad  to 
find  him  talking  to  the  coach  conductor  about  his  children,  so  JJJJj^Jj^JJJf18 
plebeian  and  coarse  !  What  must  they  think  of  him  !  One  night  in 
a  trolley  car  father  could  have  had  the  seat  next  to  me.  but  he 
actually  took  oft"  his  hat  to  a  foreign  woman  and  offered  her  his 
seat,  and  I  had  to  sit  there  with  her.  I  was  so  upset  th#t  I  was 
too  nervous  to  make  my  speech  on  "Society's  Duty  Toward  the 
Lower  Class"  at  our  uplift  meeting  that  evening.  A  little  man 
stepped, on  dad's  corn,  too.  in  a  street  car  and  jostled  him.  and 
instead  of  speaking  sharply  to  him.  he  smiled  and  said,  "Perhaps 
I  could  give  you  a  little  more  room,  friend.'' 

And  mother  is  just  as  bad.     She  has  a  pleasant  word  for 
everyone,  no  matter  who  they  are.    All  our  neighbors  run  to  her* 
with  their  troubles  and  mother  tries  to  help  them.     They  both  Paves  ^VaL)  to 
have  hundreds  of  friends  and  everybody  likes  them.    They  lecture  Even  Talk  to 
me  sometimes  because  I  keep  away  from  our  neighbors.    Really  Neighbors! 
one  has  to,  you  know.    They  are  not  in  our  set  and  one  must 
uphold  one's  own  class.    How  else  would  they  know  I  am  superior 
to  them? 

The  world  is  getting  so  degenerate  our  clique  has  decided.  Xo 
reverence  for  us  of  the  upper  class.  And  they  actually  look 
straight  at  you  and  smile  and  ask  for  what  they  believe  are  their 
rights. 

Every  night  before  going  to  bed  I  ask  myself: 

"Have  I  elevated  myself  above  the  common  people? 
"Or  have  I  failed?'' 


Tv:enti/~niuv 


THOUGH  T  S    ON    CIVIL!  T  Y 


Please" — An  Old  But  Seldom  Used  Wokd 


By  J.  C.  Long 


Transforms 
Shag  Fave  and 
Hair  Puller 
Into  Gentlemen 


Inaugurates 
New  Era 
Wherever 
Adopted 


FOR  centuries  the  Stone  Age  Men's  Club  had  been  trying,  un- 
successfully, to  hold  a  meeting.  Again  and  again  Shag-Face, 
Bone-Crusher,  Hair-Puller  and  otner  leading  citizens  would 
gather  to  discuss  plans  of  protecting  property,  avoiding  unneces- 
sary neighborhood  quarrels,  and  defending  the  dry  land.  Within 
five  minutes  the  conversation  would  break  up  amid  skull-smashing 
and  bloodshed. 

Every  time  this  happened  the  monkeys  would  gibber  with  glee, 
and  the  dinosaurs  would  shake  their  huge  sides  with  laughter  at 
man  putting  on  such  airs  and  thinking  he  could  get  away  from 
the  law  of  individual  greed. 

One  sunny  day,  however,  the  club  made  its  tenth  attempt  at  a 
conclave.  The  members  sat  on  long  piles  of  rocks.  Eye-Scratcher 
presided. 

"Move  along,  and  make  room,"  said  Shag-Face  to  Bone- 
Crusher. 

"You  can't  order  me  about/'  retorted  Bone-Crusher  in  an  ugly 
voice. 

The  monkeys  gibbered.  The  dinosaurs  shook  with  laughter. 
Eye-Scratcher  sighed.  This  was  always  the  way  the  meeting 
started,  and  the  way  it  broke  up.  Was  there  any  way  of  getting 
around  these  social  difficulties? 

"Move  along,"  roared  Shag-Face,  then  added  with  the  air  of 
discovering  a  new  word,  "Please." 

"What  does  that  mean?"  the  members  cried  in  chorus.  Shag- 
Face  himself  could  not  explain,  but  everyone  felt  relieved;  and 
Bone-Crusher  moved  without  making  reply. 

"Thank  you,"  said  Shag-Face  with  new  inspiration ;  and  the 
gathering  hammered  rock  upon  rock  in  thunderous  applause. 

When  the  tumult  had  subsided,  the  club  found  that  it  had  a 
newcomer  in  its  midst,  a  figure  clad  in  white,  radiating  a  peacef'*1 
coolness. 

"I  am  Civility,"  said  the  figure.  "The  two  words  Shag-Face 
discovered  today  will  always  summon  me.  I  will  bring  you  peace 
and  happiness.  When  I  am  with  you,  the  power  and  well-being 
of  man  shall  increase  without  end." 

The  convention  continued.  It  made  agreements  between 
families.  It  established  mutual  contracts  with  regard  to  the  water 
supply,  and  the  salt  licks.  Not  wishing  to  strain  the  new-found 
power  of  cooperation  too  far  at  the  first  conclave,  the  club  post- 
poned the  discussion  of  marriage  until  the  following  week. 

Sunset  came.    The  members  started  for  their  caves.  All 


Thirty 


THOUGHTS    OX  CIVILITY 


reached  the  start  of  the  narrow  trail  at  the  same  moment.  Who 
should  go  first  ?    Hair  bristled  and  eyes  reddened. 

"After  you,"  said  Eye-Scratcher  to  Hair-Puller. 

Thus  ended  the  first  meeting  of  the  Stone  Age  Men's  Club, 
and  thus  began  its  limitless  program. 


No  Royal  Robes  About  Civility 

By  11.  E.  Friend 

66      T"OU  can't  teach  an  old  dog  news  tricks."  All  wrong.  An 
]Y     old  dog  may  be  taught  new  tricks,  if  the  teacher  exercises 

the  same  patience  that  one  gives  to  a  puppy. 
Civility  is  not  inherited.    It's  passed  along  either  by  training, 
environment,  or  desire.    Too  much  time  is  relegated  to  the  other 
arts,  professions  and  trades,  and  the  fine  accomplishment  of  the 
manner  of  doing  things  is  neglected.    Children  in  their  elementary  Scatters 
classes  should  be  taught  that  the  letters  of  their  A  B  Cs  represent  Prosperity 
affection,  benignity,  and  civility,  instead  of  ass,  beast  and  cat.  Along  Its  lath 

If  civility  carried  with  it  a  commercial  compensation  similar 
to  that  of  the  practice  of  law,  or  the  conduct  of  a  beef  packing 
enterprise,  the  art  would  be  followed  by  many  applicants  for 
scholarships.  Trouble  is.  that  no  premiums  are  offered  for  fine 
feelings,  and  the  average  person  merely  does  things  in  a  sufficiently 
courteous  manner  to  avoid  adverse  criticism,  or  a  term  in  a 
penitentiary. 

In  hotels  where  the  gratuities  are  the  largest,  one  finds  the 

more  pronounced  expression  of  civility.    Waiters  are  compelled 

to  carefully  respond  to  guests.    Their  positions  depend  upon  their 

attitudes,  quite  as  much  as  upon  the  number  of  hours  devoted  to  Provides  Xovei 

their  work.  Basis  f°r  Civil 

TT  c  .  ...  ...  .  .  ,         ....       Service  Ex- 

Unfortunately,  a  similar  condition  is  not  evident  in  similar  amination 

institutions  dominated  by  municipal  officials.  No  premiums  are 
placed  on  courtesies,  and  the  public  is  subjected  to  the  individual 
characters  of  the  men  who  serve  them.  All  wrong.  Civil  service 
examinations  should  include  a  given  number  of  points  for  profici- 
ency in  manners.  The  phrase  "thank  you"  spoken  by  one  who  is 
served,  is  as  important  as  the  phrase  "please"  spoken  by  a  servant. 
It  is  all  reciprocal. 

Smiles,  attentions,  considerations  and  observations  for  people 
who  depend  upon  others'  aid,  should  be  subdivided  and  analyzed, 
and  the  importance  of  each  subdivision  should  be  pronounced  with 
its  respective  value. 


Thirty-one 


T  H  O  U  G  H  T  S    ON    CI  V  I  LI  T  Y 


Introduces 
American 
Gentleman 
in  Any 
Uniform 


A  fine  example  of  systematic  civility  is  conducted  by  the  traffic 
department  of  the  New  York  police  department.  Each  officer 
carries  a  book  of  information  denoting  street  numbers  and  public 
buildings.  This  rule  has  no  part  in  the  prevention  of  crime. 
It  is  in  a  sense  not  necessary,  but  it  is  most  inspiring  in  its  sugges- 
tion that  civility  may  be  systematized,  and  not  relegated  to  the 
individual  whim. 

The  American  gentleman  may  be  found  in  uniform  serving  the 
public  as  a  guard  in  the  subway ;  he  may  be  observed  even  as  a 
dancing  attendant  at  a  cabaret.  That  is  the  trouble.  Too  much 
dependency  is  placed  on  the  individual,  and  until  a  regular  train- 
ing is  applied,  relief  from  barbarism  cannot  be  expected. 

Any  one  seeking  the  definition  of  a  gentleman  will  do  well  to 
consult  a  modern  dictionary,  or  observe  the  conduct  of  a  Fifth 
Avenue  Coach  conductor. 


Makes  Star  of  Mere  Actor 

By   Cyril  J.  Goddakd 


Plays 
Leading 
Role  in 
Life's  Theatre 


Doubles  Up 
With  Charity 
All  Through 
The  Day 


I AM  an  actor.  My  name  is  average  man.  I  play  a  part  hi  two 
great  productions.  In  the  first,  called  the  "World/*  my  role  is 
insignificant.  I  am  in  one  of  the  mob  scenes.  No  one  notices 
when  I  make  my  entrance,  or  what  I  do  on  the  stage,  or  when  I 
may  make  my  exit.    My  part  in  the  world  is  played  in  the  Treatre 
of  Oblivion. 

But  I  play  in  another  production.  I  am  an  important  char- 
acter in  it ;  in  fact,  the  most  important  character  in  it.  The  drama 
is  called  "Life,"  and  I  have  been  cast  for  a  particular  part  by  the 
Great  Producer,  because  no  one  else  can  play  the  part  as  well  as 
I  can. 

There  are  only  two  characters  in  this  drama  of  "Life,"  one  is 
my  neighbor,  and  the  other,  of  course,  is  myself.  My  neighbor 
assumes  several  different  personalities  in  this  play.  At  one  time, 
my  neighbor  is  my  wife,  at  another  time,  my  child ;  in  a  scene 
where  I  labor  my  neighbor  stands  beside  my  work-bench,  he  is 
my  advisor  and  my  guide ;  when  I  climb  the  heights  of  gladness,  he 
goes  with  me,  and  when  I  stumble  into  the  vale  of  misery,  I  am 
conscious  of  the  solace  of  his  company.  He  means  everything  to 
me,  and  without  him,  my  part  would  be  a  failure. 

My  neighbor  is  human  like  myself.  He  has  the  same  m.ture, 
the  same  feelings,  the  same  craving  for  sympathy,  the  same  smiles 
and  tears,  the  same  hopes  and  fears  that  I  have.  And  that  our 
aspirations  may  not  bring  us  into  conflict,  our  Great  Producer  has 


Thirty-two 


THOUGHTS    ON  CIVILITY 


written  across  the  prompt-book  of  our  drama  the  word  "charity," 

to  guide  us  and  to  make  our  relations  cordial,  and  in  a  footnote  D^arms 

of  explanation  is  the  sentence,  "The  one  form  of  charity  most  Contrad^tions 

frequently  demanded  in  the  daily  scenes  of  'Life'  is  'Civility.'  "  core 

Civility  is  a  public  acknowledgment  of  the  existence  of  some 
one  else  on  earth  except  myself.  It  is  a  sign  that  I  am  not  selfish 
and  that  I  am  not  indifferent  to  the  comfort  of  others.  It  reflects 
honor  on  the  dearest  woman  of  my  life,  my  mother,  for  it  is  an 
evidence  that  I  am  well-bred.  "It  costs  nothing  and  buys  every- 
thing." 

It  makes  my  relations  with  my  neighbor  double  pleasant  when 
he  responds  to  it,  and  if,  perchance,  he  is  perverse  and  contradicts 
me  in  word  and  deed,  civility  is  the  only  weapon  which  will  dis- 
arm his  insolence.  Although  he  may  not  respond  to  kindness  or 
care  to  become  acquainted  with  unselfishness,  I  shall,  nevertheless, 
give  him  an  example  of  it,  since  the  best  way  to  preach  a  virtue 
is  to  practice  it  under  adverse  circumstances. 


Coach  Compaxy— Civility's  School  ox  Wheels 

By  Elbert  Robb  Zaring 


WHAT  society  in  all  its  phases  suffers  most  grievously  from 
is  friction.  As  long  as  an  axle  is  greased,  a  joint  oiled, 
a  shaft  lubricated,  machinery  is  going  to  perform  at  its 
maximum  with  practically  no  hurt.  Likewise,  so  long  as  that 
finest  of  lubricants,  civility,  is  applied  to  human  relations,  there  is 
going  to  result  the  maximum  of  accomplishment  with  the  minimum 
of  wear. 

Friction  hurts.  See  that  fellow  pulling  at  his  eyelash  and  lid 
and  weeping  tears  of  distress  !  An  offer  of  assistance  reveals  the 
fact  that  a  cinder  has  struck  his  naked-eye  and  refuses  to  be 
ousted.  A  mere  point  of  contact,  an  infinitesimal  surface  of  irri- 
tation ;  and  the  whole  body  is  thrown  in  to  distress.  All  sorts  of 
devices  are  worked  to  remove  the  irritant,  for  no  ease  is  assured 
until  that  little  black  speck  is  expelled  from  the  system. 

We  have  seen  the  same  effect  produced  in  a  coachload  of 
passengers  by  the  entrance  of  a  grouch  or  a  boor.  He  is  the 
cinder  in  the  eye,  the  thorn  in  the  flash ;  and  no  place  in  the  world 
is  so  liable  to  cinders  or  thorns  as  a  public  conveyance  where  folks 
— strangers  mostly — are  thrown  into  juxtaposition.  On  the  other 
hand,  such  a  circumstance  offers  the  most  splendid  opportunity  to 
.display  those  qualities  of  fine  gentlemanliness  and  womanliness  so 


Accomplishes 
Most  with 
Least  Effort 


Admired  by  All 
High  Thinking 
People 


Thirty-three 


THOUGH  T  S    ON  CIVILITY 


admired  by  high-thinking  people.  One  cannot  possibly  ride  down 
Fifth  Avenue  in  a  fairly  well-filled  coach  without  a  challenge,  un- 
conscious though  it  be,  to  play  the  gentleman  or  lady  in  some 
civil  word,  or  act,  or  pleasant  attitude. 

Come  to  think  of  it,  the  campaign  for  civility  inaugurated  by 
the  Fifth  Avenue  Coach  Company  is  one  of  the  most  commendable 
undertakings  that  has  come  to  our  attention.  It  has  its  returns 
financially?  Oh,  yes,  for  courtesy  is,  as  we  remarked,  like  oil 
on  the  axle ;  but  far  above  mere  money  returns  is  the  tutoring  of 
society  in  the  gentle  art  of  pleasant  and  courteous  contact.  The 
ethics  of  it  bulks  large. 

Let  a  shop  girl,  a  society  woman,  a  clerk  or  banker  alight 
from  a  bus  feeling  guilty  of  a  positive  incivility  of  speech  or  act, 
or  let  such  be  conscious  of  even  a  failure  to  perform  the  slightest 
act  that  presented  itself,  and  see  how  it  colors  the  whole  day  and 

Pays  the  withholds  from  such  a  relish  all  too  rare.    On  the  contrary,  let 
Richest  him  alight  at  his  destination  with  the  sound  of  a  "thank  you" 

Dfa*^bife's   rm£m£  ^e  tinkling  bells  within  for  some  word,  or  gesture,  or 
Market  ever  so  slight  but  with  kind  intent,  and  the  music  of  it  will 

last  the  day  out.  Pay?  Of  course  it  pays,  pays  in  the  richest 
dividends  on  the  market —  a  consciousness  of  having  made  your 
little  coach-world  a  trifle  brighter  and  happier. 

The  Fifth  Avenue  Coach  Company  has  opened  a  School  of 
Civility  on  wheels.  A  paid  fare  is  a  matriculation.  Every  matric- 
ulant should  finally  become  a  B.C. — Bachelor  of  Civility. 


Thirty- four 


THOUGH  T  S    ON    C  I  V  I  L  I  T  V 


XX  the  following  pages  the  reader  will  find  excerpts 
from  a  number  of  other  essays  submitted  in  the  con- 
test, each  one  of  which  was  worthy  of  publication  in 
full,  if  space  permitted. 

These  gems  of  thought  on  the  subject  of  civility  were  culled 
from  the  mass  so  this  work  might  be  as  near  an  anthology  as 
possible. 


CATERS  TO  EVERYONE'S  COMFORT 

By   Franklin  Snow 


IT  IS  the  writer's  belief  that  this  paper  should  briefly  suggest 
steps  toward  great  successes  in  this  line,  rather  than  to  review 
past  performances. 

We  suggest :  <?toes  Age 

the  Right 

To  the  drivers:  of  Way 

i.  Take  no  chances  on  curves.  A  rider  on  thr  upper  deck 
sometimes  has  the  feeling  the  coach  will  tip  over,  the  way  some 
drivers  take  the  curves. 

2.  Allow  pedestrians — especially  the  old,  infirm,  and  those 
with  children,  an  absolute  right-of-way  whenever  possible. 

3.  Drive  somewhat  slowly  when  passing  points  of  interest,  re- 
membering that  many  passengers  are  strangers,  "sight-seeing." 

To  the  conductors  : 

1.  Answer  questions  thoroughly,  politely,  and  interestingly, 
recalling  that  everyone  asks  foolish  questions  in  a  strange  city. 

2.  Assist  the  old,  infirm,  and  those  with  children  on  and  off 
coaches.    Allow  everyone  ample  time. 

3.  Remember  that  "A  soft  answer  turneth  away  wrath,''  and 
that  passengers  will  admire  your  civility  more  than  your  tongue, 
in  replying  to  an  ignorant  or  insulting  person. 

To  the  passengers  (gentlemen  and  men)  : 

1.  Cease  promiscuous  flirting  with  women. 

2.  Offer  to  exchange  seats  to  permit  parties  to  remain  to-  Exchanges  Seats 

,  r  r  tQ  Permit  Friends 

£etner-  to  Ride  Together 

3.  Keep  your  ashes  from  flying  in  the  coach,  if  seated  forward. 


Thirty-five 


THOUGHTS    ON  CIVILITY 


To  the  passengers  (ladies  and  women)  : 

1.  Keep  your  children's  feet  off  other  people's  clothing. 

2.  If  you  are  stout,  endeavor  to  make  room  for  another  on 
the  seat. 

3.  Don't  grumble  if  you  dislike  smoke.  The  smoker  may  ride 
five  times  to  your  once;  or  a  coach  ride  may  be  his  vacation, 
whereas  yours  is  spent  at  the  seashore. 

To  both: 

1.    Pay  fare,  if  convenient,  before  ascending  stairs.   It  saves 
conductor  a  trip  "aloft." 
Smiles  the  2     Qjye  those  wrio  have  wajteci  on  a  corner  longer  than  you 

Miles  Away         .  ,,.  ,,& 

preference  m  taking  the  coach,  also  in  upper  deck  seats. 

3.  Smile  when  vou  pay  fare,  or  ask  the  conductor  a  question. 
He'll  like  it. 

"THANK  YOU." 


Courtesy  Invaluable  Asset  to  Corporations 

By  Mas.  Edward  W.  Stitt 

^  TTT)  LEASE  step  lively!"  is  the  request  of  a  polite  conductor  to 
\\  have  passengers  board  his  coach  quickly.  How  much  more 
effective  is  this  word  "please"  than  that  of  the  conductor 
who  shouts  "All  aboard,"  with  his  finger  on  the  bell !  The  pas- 
sengers in  their  urgent  haste  often  stumble  on  the  steps  of  the 
coach,  thus  causing  further  delay  and  possible  injury. 

"Politeness  pays,"  should  be  the  slogan  for  all,  especially 
public  officials  and  employes  of  corporations.    Not  to  have  it,  a? 
Alexander  Pope  said,  is  to  lack  common  sense,  the  greatest  of 
business  essentials.    Dr.  Weir  Mitchell,  the  famous  neurologist  and 
Reaps  author,  considered  that,  after  energy,  Civility  was  the  greatest 
Harvest  of   requisite  for  success  in  life. 
^Comfort  Recently,  a  lady  leaving  a  Fifth  Avenue  coach  with  a  heavy 

suitcase,  was  greeted  with.  "Allow  me  to  help  you,  madam."  Assist  - 
ing her  to  alight  in  safety,  the  conductor  heard  in  reply,  "I  thank 
you  very  much."  Thus  was  produced  in  each  a  reciprocal  feeling 
of  appreciation. 

A  polite  conductor  makes  for  a  polite  driver.  The  reverse  is 
also  true,  for  "like  begets  like."  When  all  seats  are  occupied,  the 
driver,  by  a  gentle  shake  of  his  head,  instead  of  a  sneer  of  derision, 
might  indicate  that  there  are  no  vacant  seats.  A  well-directed  stop, 
to  avoid  muddy  places,  gratifies  the  passenger  beyond  words,  who 
mentally,  if  not  orally,  commends  the  driver  and  the  company  for 


Th'.rt  y-rix 


THOUGHTS   ON  CIVILITY 


such  consideration.  Corporations  as  well  as  all  business  concerns 
will  do  well  to  encourage  courtesy  among  their  employes  as  an 
invaluable  asset. 

Regular  patrons  of  the  line  should  acquaint  themselves  with 
the  various  route  numbers,  conspicuously  displayed  on  the  front  Lets  fhe  p 
of  each  coach  to  prevent  wrong  signalling,  which  places  an  extra  Be  Pleased 
burden  on  the  driver,  and  causes  unnecessary  delay  for  other 
passengers. 

Cards  could  be  placed  in  a  rack  in  the  front  of  each  coach, 
marked  "Civility  Department,"  for  use  by  passengers  who  have 
witnessed  any  special  act  of  courtesy  or  service  rendered  by  the 
conductor  or  driver.  The  details  briefly  stated  and  a  one-cent 
stamp  affixed,  the  mailing  of  such  card  would  be  a  slight  and 
appreciative  return  for  safe  and  courteous  transportation. 

"Let  the  public  be  pleased!"  should  be  the  established  rule  of 
business.  This  means,  not  only  excellent  equipment  but  dependable 
and  efficient  employes,  who  shall  be  polite  in  their  treatment  of 
customers  or  passengers.  The  result  will  be  increased  business, 
larger  dividends  for  stockholders,  and  pleased  patrons. 


DAY  BEGUN  WITH  SMILE  REAPS  REWARD 


By  Rose  G.  Connett 


HERE  follows  a  simple  Outline  of  History  of  one  day  in  my 
life  wherein  Civility  played  a  part : 

From  peaceful  slumbers  I  was  called  to  earth  by  the 
loud  buzzing  of  a  bell.  I  answered  it  in  a  taciturn  mood  ready  to 
growl  out  my  disgust  on  Joe  the  iceman.  His  soft  Italian  voice 
came  rising  up  the  shaft:  "You  wanta  da  ice,  lady?"  Who  could 
resist  the  pleading  tone?  I  saw  how  foreign  "the  ice  job  was  to 
one  used  to  warm  Italian  skies,  so  chasing  the  rudeness  from  my 
*  voice,  I  said :  "Yes,  please,  Joe."  "Thanks,  lady,  I  have  gooda  luck 
today,  you  my  firsta  customer." 

I  stepped  out  doors  with  my  heart  aglow  because  I  had  started 
the  day  right  for  myself  and  another !  When  I  approached  the 
subway  with  its  jostling  crowds  the  joy  faded  from  my  heart.  I 
heard  the  familiar  refrain :  "Step  lively,  watch  your  step."  But 
just  in  time  came  the  added  "Please."  This  brought  a  smile  to  my 
lips  and  perhaps  that  was  why  a  gentleman  rose  and  offered  me  a 
seat.  A  few  stations  farther  on  a  young  woman  entered  with  her 
arms  filled  with  bundles.  My  journey  was  long,  my  seat  precious, 
but  I  overcame  my  New  York  reserve  and  asked  if  I  might  hold 


Starts  the  Day 
with  a  Blessing 


Begets  Gallantry 
in  Others 


Thirty-seven 


THOUGHTS    ON  CIVILITY 


some  of  her  packages.   Her  gratitude  was  almost  too  much  foi 
simple  an  act;  without  more  ado  she  grasped  the  strap  and  all 
proceeded  in  greater  comfort. 

Next  I  took  a  crosstown  trolley  and  was  fortunate  enough  to 
get  on  the  "Whistling  Motorman's"  car.  Before  I  reached  my 
destination  I  had  been  regaled  with  selections  from  "Aida"  and 
"Faust"  and  as  I  was  about  to  leave,  the  strains  of  'Mimi's  Fare- 
well" floated  on  the  air.  I  said  "Thank  you  for  my  musical  ride." 
Lifts  Feeble  There  was  no  time  for  a  reply,  but  merely  a  grin  of  appreciation 
Into  Safety   from  a  ruddy  countenance. 

Zones  Now  for  the  real  test  of  civility  !    I  entered  my  classroom  to 

be  greeted  by  a  group  of  excited  foreign  parents  anxious  to  settle 
ownership  of  mismated  rubbers,  and  the  cries  of  a  four-year  old 
who  feared  the  mysteries  of  the  kindergarten.  A  cheery  "Good 
morning"  restored  silence  and  allowed  me  to  right  things. 

After  three  it  was  necessary  to  shop.  I  had  numerous  parcels 
so  I  asked  a  salesgirl  if  she  would  mind  tying  all  of  them  together. 
"I  don't  mind  at  all,  it  is  no  trouble,"  came  the  reply. 

I  bought  my  evening  paper  for  my  homeward  trip  on  the  coach. 
The  Fifth  Avenue  crowd  was  too  intriguing.    I  could  not  read. 
The  coach  stopped  at  a  crossing — the  conductor  actually  lifted  a 
feeble  old  ladv  onto  the  sidewalk  and  to  safetv. 
a  Key  to  a  After  dinner  a  friend  and  I  went  to  the  movies.    We  were  late 

Day's   and  could  not  sit  together.     A  lad  seeing  our  disappointment 
Toleration   offered  to  change  seats  so  that  we  might  be  together  for  the 
evening. 

Thus  ended  a  happy  day.    The  key  to  the  day's  pleasure  was 
"toleration." 


A  GOSPEL  OF  HUMAN  RELATIONS 
By  Dr.  Elizabeth  M.  Clark 

FIRST,  I  would  suggest  that  such  persuasiveness  be  brought 
to  bear  upon  the  Public  Press  as  to  induce  it  to  run  a  short, 
daily  article  on  the  "new"  teachings,  on  the  editorial  or 
other  prominent  page — something  on  the  desirability  of  courtesy 
Our  Love  of   anQl  kindness  in  our  relations  with  the  public  and  with  each  other. 
Golden   Our  bright  writers  would,  no  doubt,  be  glad  to  contribute  headings, 
titles,  catch  words  and  phrases,  or  even  to  write  the  articles. 

Second,  follow  up  the  idea  in  the  "movies,"  with  telling  pic- 
tures and  appropriate  inserts,  even  using  a  one-reel  story  to  bring 
home  the  lesson.  A  "movie"  audience  is  quick  to  "catch  on," 
especially  the  children. 


Broadcasts 


Rule 


Thirty-eight 


THOUGHTS    ON  CIVILITY 


Then,  of  course,  this  teaching,  which  is  already  in  the  Public 
Schools,  should  be  stressed  there,  both  in  theory  and  practice, 
especially  the  latter. 

Third,  and  in  the  trolley  cars  and  other  medium  of  transit, 
the  lesson  can  be  taught  just  as  the  "Safety  First"  lesson  is  taught 
at  present  b)  sue!  slogans  as  will  not  only  catch  the  eye  but  also 
remain  in  the  memory. 

When  we  come  to  the  home,  the  place  above  all  others  where 
courtesy  and  kindness  should  be  taught  and  observed,  I  fear  we  Aflame 
have  to  admit  its  deplorable  lack.  With  Love 

The  home  phase  of  the  subject  is  too  vast,  has  too  many  angles 
to  be  adequately  considered  here,  but  it  cannot  help  but  profit  by 
such  public  propaganda  as  has  been  suggested. 

Fourth,  the  church  is  another  avenue  for  this  teaching.  Cer- 
tainly it  is  taught  there,  but  how  much  of  the  teaching  falls  on 
deaf  ears.  Why,  if  the  "Golden  Rule"  were  really  the  rule  of 
daily  conduct  in  our  relations  with  the  human  family  the  Millen- 
nial dawn  would  be  so  near  that  we  would  no  longer  doubt  the 
fulfillment  of  prophecy. 

Let  us  say  that  incivility  as  we  see  it  today,  yes,  and  feel  it, 
is  the  outcome  of  thoughtlessness  and  ignorance,  of  false  standards, 
of  an  undue  sense  of  the  ego,  of,  perhaps,  a  readjustment  of  our  Sews  the  Seed 
ideals,  we  can  onlv  contend  against  it  and  bring  about  a  wholesome  f°r  WorJd 
change,  by  opposing  it  with  that  which  is  true,  and  right,  and 
good. 

Therefore,  agitate,  agitate ;  teach,  teach ;  sew  the  seed,  plant 
the  fallow  field ;  propagate. 

This  should  be  a  national  movement  as  it  will  be  in  time,  and 
then  a  world  movement.  All  these  better  things  are  coming,  for 
God's  plan  means  progress,  and  happy  are  we  who  have  part  in 
advancing  it. 


Betterment 


"A  Little  More  Than  I  Am  Paid  For" 

ET   MlGNON  QUAW 

I AM  in  Business,  which  means   I  am  a  servant  of  THE 
PUBLIC. 

If  it  were  not  for  THE  PUBLIC,  I  would  be  out  of  a  job. 

THE  PUBLIC  may  be  timid,  arrogant,  thoughtless,  rude,  Gives  Just  a 
stupid  and  lazy,  but  I  am  not  in  business  to  reform  them.    I  am  Little  More 
here  to  take  them  as  they  are  and  serve  them.  Service 

In  spite  of  their  faults,  thty  are  human  and  turn  toward  Than  Ex^€cti 
CIVILITY  as  a  flower  turns  toward  the  sun. 


Thirty-nine 


THOUGHTS    ON  CIVILITY 


Therefore,  I  seek  to  be  as  civil  as  possible  to  THE  PUBLIC, 
for  the  more  people  I  attract,  the  more  secure  my  job. 

CIVILITY  is  the  lubricant  that  oils  the  wheels  of  human 
intercourse. 

If  I  am  sour,  unsmiling  and  rude  and  let  THE  PUBLIC  get 
on  my  nerves,  nobody  is  injured  but  myself.    This  friction  will 
either  lose  me  my  job  or  wear  me  out.    Therefore  I  shall  study 
THE  PUBLIC  as  the  biggest  factor  in  my  business. 
Bu^Him  Who  ^rc  ^lc^  ^m^-    I  snaI1  reassure  them  by  being  gentle  and 

Ignores  it  kind. 

Arc  they  sensitive?  Never  shall  I  humiliate  them  by  word  or 
deed. 

Are  they  thoughtless?  I  shall  do  their  thinking  for  them 
Are  they  lazy?   I  shall  make  everything  as  easy  as  possible 
for  them. 

Arc  they  gloomy?  I  shall  have  a  smiling  face  and  a  cheerful 
word  for  everybody. 

Arc  they  selfish?  I  shall  give  just  a  little  more  service  than 
I  am  paid  for. 

Arc  they  ungrateful?  I  shall  always  acknowledge  it  with  a 
'Thank  You." 

Such  actions  of  mine  will  easily  win  the  fine  element  of  THE 
PUBLIC,  which  is  by  far  the  greater  part. 

I  shall  never  regard  THE  PUBLIC  as  my  enemies,  for  thev 
are  my  friends. 


THE  ^VAY  TO  ROLL  AWAY  AXXIETY 

By  Fraxk  Dorranxe  Hopley 

START  out  each  morning  with  the  resolve  to  accord  to  others 
that  deference  and  respect,  which  you,  yourself,  expect. 

//  a  man — Speak  a  pleasant  word  to  the  boy  from  whom 
you  buy  your  paper;  nod  to  the  ticket  chopper  on  the  "L,"  to  the 

,  coach   conductor;    smile,    instead  of   scowl,   when   the  elevator 

Thanks  the  ,  _  ' 

Servant  man  takes  you  past  your  floor.    It  you  get  the  wrong  number  on 

in  the  House   your  phone,  speak  quietly  to  "Central''  instead  of  abusing  her. 

When  your  clerks  make  mistakes,  do  not  speak  harshly.  They 
may  have  worries  of  their  own  which  distract  them.  All  through 
the  day  seek  to  have  your  conduct  such,  that  the  most  irritable  of 
people  will  have  no  occasion  to  complain. 

//  a  woman — Make  up  your  mind  not  to  be  exacting  or  un- 
reasonable with  your  servants,  though  you  think  you  know  better 
than  they.  Be  courteous  to  those  you  consider  beneath  you.  A 
quiet  "thank  you"  for  a  service  rendered  will  go  a  long  way  toward 
allaying  unnecessary  friction.    Among  your  associates  show  a 


Forty 


THOUGHTS    ON  CIVILITY 


deference  to  their  opinions,  likes  and  dislikes  even  while  your  own 
may  be  entirely  different. 

Pour  the  oil  of  "civility"  on  the  troubled  waters  of  daily  life 
and  see  how  the  waves  of  worry,  anxiety  and  fretfulness  will 
swiftly  roll  away. 


THINK  LESS  OF  RIGHT  MOKE  OF  DUTIES 

By  Ray  H.  Everett 

THE  true  significance  of  civility  is  summed  up  briefly  and 
practically  in  the  admonition  "Think  less  of  your  rights  and 
more  of  your  duties."  Anyone  who  consistently  makes  a  per-  Teaches 
sonal  application  of  this  rule  will  drift,  unconsciously,  into  the  consideration 
habit  of  standing  in  the  other  fellow's  shoes  when  a  problem  arises  of  Other 
in  which  the  personal  equation  figures.     Following  the  Golden  Than  Self 
Rule  is  a  difficult  matter  at  best  but  it  may  be  made  far  easier  by 
adopting  this  impersonal  attitude. 


Insures 


ASSET  THAT  NEVER  GOES  INTO  BANKRUPTCY 
By  J.  L.  Woodland 

THE  greatest  need  of  society  today  is  teachers  who  have  the 
ability  to  educate  the  public  to  a  realization  that  civility 
pays  dividends.    It  is  difficult  to  get  people  to  pracice  civil-  ^nd^More 
iy  just  for  the  sake  of  being  civil.  Useful  Life 

It  is  an  asset  that  never  goes  into  bankruptcy.  It  brings  in- 
creased value  in  rendering  service.  It  promotes  happiness ;  gives 
a  wholesome  disposition  and  insures  a  longer  and  more  useful  life. 

Civility  should  be  kept  before  the  public  through  newspaper 
publicity  and  talks  to  clubs  and  schools.  It  will  have  a  marked 
effect  upon  the  relations  of  those  who  serve  and  the  recipients  of 
service. 


EVERYONE  SHOULD   SOW  SEEDS  EVERYWHERE 
By  Evelyn  Reid  Jenkins 

SEEDS  of  civility  could  be  sown  by  everyone  everywhere,  for 
there  isn't  a  person,  from  the  loftiest  to  the  lowest  station, 
totally  free  from  discourtesy  nor  a  place.  Of  course,  it  would  Requires 
be  a  task  to  get  the  national  hand  scattering  this  brave  seed,  but  No  Genius 
I  do  not  think  it  would  require  anything  like  the  genius  of  a  to  Promote  it 
Hoover  to  effect  the  necessary  campaign.    I  believe  an  everyday 
executive  could  successfully  assume  the  directorship  of  this  odd 
grange  movement  and  that  a  circularizing  of  the  various  pulpits 
and  periodicals  of  the   land  in  the   interests   of  this  glorious 
step  would  practically  accomplish  the  publicity  to  inspire  this 
gigantic,  happy  planting. 


Forty-one 


T  H  OUGHTS    ON    CI  V  I  L  I  T  Y 


TEACHES  LOVE  OF  ONE  ANOTHER 
By  Miss  Ellery  Livingston  Allen 

THIS  is  a  vastly  important  problem  with  which  we  must  deal 
in  a  big  way.  Think  what  it  would  mean  to  the  future  of 
America  if  all  her  men  and  women  from  birth  could  have 
implanted  in  their  souls  an  admiration  for  the  beautiful,  a  respect 
for  the  truth,  and  a  love  of  each  other — summarized  in  that  one 
word — "Civility." 


NUGGETS  OF  PUREST  GOLD 
By  Mrs.  Curtis  C.  Grove 

HUMOR,  wisdom  and  understanding  might  be  called  the  civil- 
ities of  the  mind;  courtesy,  kindliness  and  sympathy,  the 
civilities  of  the  heart;  and  faith,  forgiveness  and  love,  the 
civilities  of  the  soul.  These  are  nuggets  of  purest  gold  for  which 
we  should  look  first  in  the  pack  of  our  day's  discoveries  when  we 
are  casting  up  our  nightly  balance,  and  we  shall  acquire  them 
only  in  the  same  proportion  in  which  we  have  bestowed  them  all 
through  the  day  upon  those  who  have  worked  and  struggled 
with  us. 


CONSIDERATION  BEGETS  CONSIDERATION 

By  J.  E.  Massey 

THE  greatest  chance  to  reach  the  millions  and  make  them 
feel  this  need  of  a  stronger  and  more  wholesome  brother- 
hood between  themselves,  is  when  they  are  thrown  together 
at  the  mercy  of  public  service.  Here  the  germ  of  either  courtesy 
or  ill  will  has  greater  possibilities,  where  the  passion  or  ecstacy 
of  the  moment  electrifies  and  controls  the  crowd.  Passenger  meets 
id  Controls  passenger,  stranger  meets  stranger,  employed  meets  unemployed, 
the  Crowd  and  everybody  is  looking  to  the  "one  in  charge."  Such  happens 
not  only  on  the  coach,  but  on  the  subway,  on  the  "L,"  in  the  theatre, 
and  in  and  out  of  doors,  everywhere  people  commute,  or  recreate. 
Here,  where  a  kind  act  is  least  expected,  it  multiplies  greatest. 
The  rescued  hat  or  glove,  and  the  pleasant  smile  is  not  so  easily 
forgotten.  Thoughts  of  civility  take  root  and  here  reach  the 
greatest  numbers. 


LIKE  ADVERTISING,  IT  PAYS 
By  F.  W.  Overhiser 

THE  value  of  civility  may  be  further  illustrated  by  the  havoc 
resulting  from  its  lack.    When  the  man  with  the  truck  yells 
"Heads  Up !"  travelers  waiting  for  the  "Limited"  step 
aside,  and  he  gets  where  he  wants  to  go,  but  if  I  can  read  faces  .1 
little  bit,  such  discourtesy  puts  an  awful  discount  on  high-priced 
advertising  of  "The  Train  De  Luxe." 


Implants  a 
Love  for 
the  Truth 


Forty- 


THOUGHTS   ON  CIVILITY 


SHOULD  BE  NATIONAL  BY-WORD 

By  Charles  K.  Bruce 

THE  coach  ride  of  New  York  City  is  fast  becoming  a  nation- 
ally known  and  highly  appreciated  institution.  The  civility 
campaign  should  do  much  to  increase  its  popularity.  The 
tourist  returns  to  his  home  with  the  memory  of  courteous  treat- 
ment and  an  interesting  and  enjoyable  ride,  and  passes  the  word 
along  that  it  is  the  biggest  ten  cents'  worth  that  can  be  had ;  nor 
does  he  exaggerate  it.  Thousands  are  daily  gaining  that  im- 
pression. 

Aside  from  the  church,  there  is  no  organization  in  the  country  levels  Egotist 
in  a  better  position  to  spread  the  gospel  of  civility,  the  gospel  of  and  Exalts  J^m 
the  Golden  Rule,  than  the  Fifth  Avenue  Coach  Company  and  its  °f  Few  Words 
employes. 

The  employes  deserve  the  greater  measure  of  credit  for  kind- 
ness and  forbearance  by  reason  of  the  fact  that  they  are  outnum- 
bered thousands  to  one  by  the  patrons. 

There  is  in  human  nature  an  innate  vein  of  false  pride  and 
vanity  which  fosters  the  feeling  that  one  may  be  looked  upon  as  a 
coward  who  returns  a  kind  word  for  a  harsh  one,  or  who  meets 
vituperation  with  silent  dignity.  It  takes  more  than  one  person  to 
make  a  quarrel,  and  the  one  who  holds  his  tongue  under  provoca.- 
tion  does  one  of  the  highest  things  that  a  human  being  is  capable 
of  doing,  and  the  public  mind  should  be  educated  to  so  regard  it. 
Once  the  egotist  realizes  that  he  is  the  coward  and  that  his  hasty 
words  put  him  in  the  light  of  an  ill-bred  person  by  every  on-looker, 
he  will  disappear  from  the  limelight. 

The  "Safety  First"  campaign  has  had  a  great  success,  and  it 
has  been  kept  constantly  before  the  eyes  of  the  public  until  it  has 
actually  become  a  national  by-word.  Why  not  by  the  same  system 
educate  the  public  to  regard  angry  words  as  a  mark  of  distinctly 
ill-breeding,  whether  with  or  without  provocation. 


LIFE  S  FINEST  LUBRICANT 

By  Joseph  Conniff 

THERE  is  great  thought  given  to  making  correct  lubricant. 
Large  sums  of  money  are  spent  on  developing  this  means  Preserves 
of  reducing  friction.  Energies 
And  yet  the  human  being,  who  is  one  of  the  most  marvelous  Wasted 
pieces  of  mechanism  conceived,  is  allowed  to  expend  a  large  por- 
tion of  his  energy  in  friction  with  his  fellow-men  because  enough 
attention  has  not  been  given  to  developing  the  Lubricant  of  Life. 


By  Friction 


"orty-three 


THOUGHTS    ON  CIVILITY 


POLITENESS  AT  ALL  TIMES,  ITS  AIM 


Rounds  Out 
a  Compelte 
Course 
of  Studies 


By  Frank  Frey 

CIVILIZATION  is  supposed  to  progress  when  production  sur- 
passes consumption,  and  thereby  creates  an  intellectual  class 
which  specializes  in  science  and  the  arts. 
At  no  time  in  history  has  there  been  more  persons  with  leisure 
than  now.  Everybody  gets  his  quota  of  education,  and  the  intel- 
lectual class  is  almost  as  large  as  the  group  that  thrives  by  physical 
labor  alone.  And  yet  we  do  not  seem  to  be  developing  those 
amenities  which  help  to  remove  the  friction  so  evident  in  cruder 
modes  of  life. 

We  might,  of  course,  force  the  issue.  But  if  people  will  be 
polite  only  under  pressure  our  future  is  hopeless.  Perhaps  we  can 
do  it  by  education.  Why  not  cut  out  carpentry  in  the  public  schools 
(a  Teutonic  idea,  anyway)  and  give  instead  a  course  in  manners? 


IMPORT  A  XT  FACTOR  IX  RECOXSTRUCTION" 


By  James  H.  Lezotte 


Brings  Nearer 
Solution 
of  World's 
Problems 


SINCE  the  closing  of  the  war  the  nations  of  the  world  have 
been  striving  to  solve  the  greatest  reconstruction  problem  in 
all  history.  The  leading  figures  of  the  great  powers  have 
been  offering  solutions  of  one  kind  and  another,  but  today  the  con- 
ditions in  most  countries  are  little  better  than  they  were  three  years 
ago.  Still  we  are  now  nearer  the  solution  than  we  have  ever 
been  before. 

I  do  not  claim  that  Civility  is  the  Golden  Rule  which  will  for- 
ever be  the  panacea  of  the  world's  troubles.  But  I  do  claim  that 
it  is  an  important  factor  in  bringing  people  back  to  normal  living 
and  thereby  aiding  the  reconstruction  problem. 


SERVICE  TTITH  THE  SMILE  TTINS 

By  Roswell  S.  Britton 

N  THIS  day  of  keen  competition,  between  companies  that  serve 

the  public,  it  is  the  company  that  gives  its  service  with  a 

smile  that  wins  out  in  the  end.    Service  with  a  smile  is  service 

•  SfifP!!et,a  that  is  rendered  willingly  and  courteouslv.  It  is  service  that  not 
<-vice  the  Public  ,  '  .... 

Eagerly  Seeks  onIy  supplies  what  the  patron  wants,  but  supplies  it  in  a  manner 

that  implies  a  genuine  desire  to  serve,  a  willingness  to  accommo- 
date, and  a  wish  to  repeat  the  service. 


I 


Forty-four 


THOUGH  T  S    OX  CIVILITY 


COMMUNITY  SPIRIT  ITS  CRADLE 


By  Hugh  Wilgus  Ramsaub 


Community 


FIRST,  let  us  strike  decisively  at  the  fundamental  cause  for 
incivility — ill  health. 

Assuming  that  the  health  move  is  under  way,  our  next  step 
is  to  provide  for  people  of  all  classes  to  enjoy  community  enter- 
tainment, create  community  atmosphere,  absorb  community  spirit. 
Wake  up  our  churches !  Make  them  realize  that  the  people  demand 
community  service  from  them  :  that,  in  order  to  promote  practical  Welds 
Christianity  (civility),  we  must  broaden  our  circle  and  feel  com-  All  Types 
mon  civic  interest.  Do  not  mistake  this  community  plan  for  an  ^"fo  HaPPy 
irrational  theory  for  welding  all  types  of  persons  into  one  mass, 
obliterating  individualism.  On  the  contrary,  it  would  properly 
establish  individual  groups,  emphasize  their  relative  values,  and 
preserve  their  identity  in  a  joyous,  harmonious,  civil  way.  Here 
is  the  working  plan  in  brief :  Three  nights  a  week  in  all  churches, 
schools,  public  buildings,  civic  meetings  are  held  to  which  all  are 
invited  to  contribute  ideas  on  public  questions :  debates  are  held ; 
instructive  movies  shown  :  art  and  literary  clubs  formed ;  in  short, 
community  enterprises  of  every  nature  stimulated. 

To  successfully  launch  the  campaign,  ''strike  from  the  top 
down."  Enlist  first  to  the  cause  our  executives,  leaders,  big  em- 
ployers, and  their  influence  will  prove  highly  effective  in  transmit- 
ting the  idea  down  the  lines. 


IT'S  THE  LITTLE  THIXGS  THAT  COUNT 

By  Jchx  E.  Mat 


YEARS  ago  civility  was  a  custom :  today  it  is  a  rarity.  To 
bring  back  an  old  custom  to  people  who  have  outgrown  and 
forgotten  its  usage,  is  very  difficult  and  requires  advertising 
with  method.    Certain  things  can  be  said  which  to  manv  would  be  Brin£>s  BacJc 

,1,  tt  r         j  ...  <<XT  Old  Customt 

worthless.  How  often  do  we  see  repulsive  signs  as  Ao  tres-  Qut  Q^ 
passing."  How  much  more  powerful  and  courteous  is  the  simple  General  Use 
word  "Please."  It  is  far  more  important  to  put  Civility  in  adver- 
tising than  it  is  to  advertise  for  civility.  That  is  what  I  mean  by 
method.  We  Americans  do  not  readily  obey  the  word  "Don't." 
We  do,  however,  consent  to  be  driven,  provided  tact  and  diplomacy 
do  the  driving. 


Forty-five 


THOUGH  T  S    ON    CI  V  I  LI  T  Y 


It  is  merely  a  question  of  whether  New  York  is  too  big  or 
the  people  too  busy,  but  regardless  of  our  size  and  of  our  popula- 
tion's mad  race,  let  us  all 


Issues 

Wear  a  smile. 

Commandments 

2. 

Get  acquainted. 

of  Conduct 

3- 

Be  broad. 

4- 

Live  and  let  live. 

5- 

Rub  elbows  with  both  the  fortunate  and  unfortunate. 

6. 

Be  honest  with  each  other. 

7- 

Treat  women  with  greater  respect. 

8. 

Like  our  boss,  and  make  him  like  us. 

9- 

Be  respectful  to  those  who  command  respect. 

10. 

Get  together,  and  bring  back  New  York  to  a  city  of  kind- 
ness by  boosting,  and  helping  the  campaign  for  Civility. 

ASSOCIATES  FACTORS  IX  PROMOTION 

By  Dinkie  Guy  Frazier 

ACCORDING  to  the  best  authorities  on  Civility,  one's  asso- 
ciates are  the  greatest  factors  in  promoting  it.     If  the 
people  of  one's  daily  company,  contact  or  surroundings  are 
of  a  high  and  pleasing  type,  that  person  himself  will  develop  much 
the  same  behavior. 


HEART  THE  WAY  TO  MAN^  PURSE 
By  Miss  Jean  Bosler  Chamberlain 


Heralds  Day 
of  Universal 
Business 
Practice 


SPEED,  efficiency  and  infallible  technique  have  been  heralded 
as  the  requisites  of  business  success,  and  the  advertisement 
has  attracted  the  eye  and  ear  of  the  public,  and  elicited 
admiration.  But  the  cold  mechanics  of  business  are  wearying  and 
the  public  wants  something  more — it  asks  Civility.  In 
our  headlong  rush  for  success,  we  are  neglecting  the  nice  courtesies 
of  life,  and,  in  so  doing,  are  defeating  our  own  end,  for  we  have 
pocketed  the  golden  key  to  achievement. 

Civility  may  come  high  these  days,  but  when  found  we  cheer- 
fully pay  the  price.  That  "the  way  to  a  man's  pocketbook  is 
through  his  heart"  is  equally  applicable  to  the  public.  Be  Civil,  be 
courteous,  be  sympathetic  and  affable  in  your  business  dealing  and 
your  profit  column  will  register  the  benefits.  Be  a  'starter" — your 
courtesy  will  arouse  that  courtesy  which  is  latent  in  others,  and 
this  everwidening  circle  will  make  your  sphere  a  more  profitable, 
as  well  as  happier  place  in  which  to  live. 


Forty-six 


THOUGH  T  S    O  N    C  IV  I  LI  T  V 


I 


LEAVES   AX    INDELIBLE  IMPRESSION 

By  Abraham  Deutsch 

T'S  THE  little  things  that  make  you  feel  good,  and  they  count 
for  a  whole  lot.    1  here's  a  newsdealer  who  makes  me  go  a 


block  out  of  my  way  each  night  because  she  always  has  a  Produces  Ordc 
cheery  ''Good  evening,  sir,"  for  me,  and  doesn't  charge  for  it  Bv  Merely 
either.    My  waiter  knows  that  I  enjoy  my  meal  more  if  he  does  "Tlian^Yoii" 
not  hurry  me  with  my  orders.    He  earns  his  tip  because  he  tries 
to  please  me  without  being  too  anxious  to  serve  it.    When  an 
office  boy  receives  me  with  a  little  courtesy,  I  feel  good  because 
I  know  I  am  going  to  meet  an  executive  who  is  a  gentleman.  A 
"Thank  you"  from  the  clerk  in  the  store  when  I  pay  for  my 
purchases  makes  me  remember  that  store  when  I  have  to  shop 
again. 


NOTHING  LEET  IF  SELF  RESPECT  GOES 

By  L.  E'.  Everett 

THE  small  Civilities  of  life  take  care  of  themselves  if  we 
provide  the  fuel.  Mere  Civility  is  a  little  thing,  but  its  total 
is  an  immeasurable  good.    To  the  tired,  the  discouraged. 

the  self-distrustful,  the  courtesy  of  a  fellow-being  may  furnish  the         .  , 

.  '        .  1  1      i        it         i  Furnishes  the 

tire  that  warms  a  freezing  soul  back  to  life  and  courage.  p{re  that 

"It  seems  to  me  you  took  particular  pains  to  treat  that  fellow  Warms  a 
with  respect."  said  an  employer  to  another  member  of  the  firm.  Feezing  Soul 
referring  to  a  man  who  was  being  given  a  second  chance.  And 
the  partner  who  seldom  explained  himself  was  driven  to  reply, 
"I  did,  for  if  he  loses  his  self-respect,  he  has  nothing  left." 

The  Civility  of  those  above  him  in  business  has  saved  many  a 
man  in  the  work-a-day  world. 


A  DEEP  WILL  OF  KINDNESS 

By  Frederic  Ludlow  Luqueer 

GENTLE  speech  and  manners  in  the  court,  is  courtesy ;  in 
the  city,  Civility.   Civility  is  urbanity  in  work-a-day  clothes, 
in  occupational  contacts.    It  springs  from  a  happy  blend 
of  selfesteem  and  of  reverence  for  others.    From  it  is  born  seren- 
ity, kindness,  a  sense  of  civic  and  human  unity.  !!IatJe?I.,a  , 

T.  .  "  I'  df/  U  hich  . 

Without  Civility — heartfelt,  voice-expressed,  action-causing —  Men  Respect 
without  Civility,  the  city  is  like  the  avenue  with  its  bare  flagstaff^ 
jutting  out  from  the  thousand  building-fronts  along  the  way.  Thev 
suggest  spears,  javelins,  sharp  jab  and  retort.  But  with  the  sin 
of  courtesy,  it  is  as  if  the  life  and  death  embracing  flags  were 
waving  their  song. 


Fort  •.•-•■eve  i 


THOUGHTS    OX  CIVILITY 


Strikes  at 
the  Roots  of 
Present  Day 

Disorders 


WELFARE  OF  PUBLIC  NOW  ESSENTIAL 

By  Smith  E.  Allison 

CIVILITY — what  is  there  that  costs  so  little  and  is  worth 
more?  What  elevates  a  human  so  much  and  so  fast?  The 
most  humble  of  us  can,  with  much  pleasure  and  almost 
instantaneously,  place  himself  head  and  shoulders  above  those  who 
do  not  practice  it,  and  do  we  want  to  place  ourselves  on  a  level 
with  those  who  do  not  ?  Did  any  person  ever  feel  good  after  being 
uncivil?    Did  any  person  ever  feel  bad  after  being  civil? 

The  question  has  been  asked:  "What  do  you  think  of  a  city- 
wide  Civility  campaign?"  What  better  one  could  be  suggested?  It 
is  striking  at  the  roots  of  most  of  the  evils  and  disorders  of  our 
modern  civilization.  The  present  sources  of  cooperation  are  all 
good,  but  why  don't  the  press,  the  strongest  of  them  all,  do  it  with- 
out being  urged,  and  make  good  on  their  much  flaunted  "welfare 
of  the  public"  slogan  ?   


INCIVILITY  NOT  LESS  TIIAX  DISGRACE 

By  Helga  R.  Mortenson 


/HTM  I  ERE 


T 


is 


but 


one 


thin! 


that  can  increase  Civility  among 
adults — public  opinion.  Every  conductor  should  be  required 
to  report  in  detail  to  the  company  every  case  of  incivility 
on  the  part  of  passengers,  and  the  company  should  see  that  these 
reports  are  published  in  the  press  in  a  conspicuous  column.  Pas- 
sengers should  be  urged  and  requested  to  report  in  detail  to  the 
company  every  case  of  incivility  on  the  part  of  conductors.  Papers 
and  addressed  envlopes  in  each  car  would  facilitate  this.  If  a 
conductor  is  found  guilty  a  number  of  times,  he  should  be  dis- 
missed. Thus  people  might  be  made  to  realize  that  incivility  is  a 
disgrace  and  Civility  a  vital  need  in  our  everv-dav  life. 


Gives  Home 
a  Meaning 
to  Humblest 
of  Workers 


SAY  "YES,  SIR"  AND  "YES,  Ma'am" 

By  Ethel  Young 

IVILITY  should  begin  in  the  home  in  infancy.  A  child  can 
can  be  taught  Civility  as  soon  as  it  can  walk  and  talk.  To 
walk  around  people,  not  over  their  feet ;  around  toys,  not 
over  them.  It  is  a  very  easy  thing  for  a  child  to  say  "please" 
and  "thank  you,"  and  "yes,  sir,"  or  "no  ma'am." 

It  should  be  taught  Civility,  not  only  to  parents,  relatives,  and 
guests,  but  also  to  servants.  It  should  know  that  few  servants  are 
servants  from  perference,  but  from  unfortunate  financial  circum- 
stances, and  their  work  is  as  honorable  and  necessary  as  the  mer- 
chants from  whom  its  clothing  is  purchased,  or  the  doctor,  who 
attends  it  in  sickness. 


Forty-eight 


THOUGHTS    ON  CIVILITY 


RESPECT  FOR  OTHERS  ITS  KEYNOTE 
By  Miss  Belle  C.  Howard 

BEGIN  with  the  child. 
Let  the  slogan  of  the  home  be  'Honor  thy  father  and  thy 
mother."  mmWho 
The  slogan  of  the  school,  "Respect  for  authority.'-  Practices  It 

The  slogan  of  all  places,  "Respect  for  the  right  of  others." 
The  three  slogans  properly  impressed  are  my  cures  for  the 
lack  of  Civility. 


SETS  EXAMPLE  FOR  CHILDREN 

By  George  J.  Jervis 

TO  the  child  of  today,  the  average  '"grown-up"  person  is  no 
longer  a  being  hedged  about  with  wisdom  and  virtue.  The 
"movies"  have  dissipated  this  idea  long  ago.    Its  parents 
alone,  by  their  behavior  and  training,  can  set  them  an  example  Teaches  Alien 

of  who  and  what  to  respect.  £*r  freedom 

Tl11  .  ...  .  ..         Not  License 

In  the  schools,  too  much  attention  is  oiten  given  to  inculcat- 
ing the  creed  that  "all  men  were  created  free  and  equal" — and  not 
enough  stress  laid  upon  the  fact  that  after  this  excellent  start,  it 
is  up  to  each  individual  to  make  themselves  respected  or  otherwise. 
Respect  for  the  constitution  is  an  excellent  thing.  Respect  for 
one's  elders  and  for  the  rights  of  others  is  an  equally  important 
adjunct. 

With  the  foreign  population,  a  large  number  seem  continually 
mistaking  "freedom"  for  "license,"  which  is  a  totally  different 
matter,  apparently  confounding  "Civility"  with  "servility."  The 
latter  they  have  renounced  with  the  land  of  their  birth  and  in  this, 
the  country  of  their  new  found  freedom,  a  rude  and  insolent 
manner  too  often  takes  its  place. 

And  what  of  the  average  citizen  ?    May  it  not  be  possible  that 
due  to  continued  and  increasing  restriction  of  his  rights  as  an  in-  Abolishes 
dividual,  he  is  losing  or  has  already  lost,  all  respect  for  the  makers  Selfishness 
and  enforcers  of  laws  which  he  considers  unjust  if  not  even  un- 
constitutional ? 

For  our  country's  sake  today  and  for  all  time,  let  us  have 
done  with  the  boorishness  and  selfishness.  As  long  as  this  old 
world  is  peopled  with  human  beings,  there  will  always  be  the 
separate  walks  of  life  in  which  one  commands  and  the  other  serves. 
But  commands  can  be  given  with  Civility  and  obeyed  in  the  same 
spirit. 


Forty-nine 


THOUGHTS    ON  CIVILITY 


MOST  COURTEOUS  THE  MOST  IXFUEXTIAL 


Adds  Force 
and  Beauty  to 
Idlest  Word 


I 


By  H.  M.  Purrinqton 

T  takes  the  gravel  out  of  the  shoe — the  mote  out  of  the  eye — 
the  thorn  out  of  the  flesh. 

Xo  glance  too  casual — no  word  too  trifling — no  act  too  small 
but  that  civility  can  add  force  and  beauty. 

The  most  courteous  are  the  most  influential. 
Civility  is  an  aura  of  brightness  to  the  youthful  and  a  crown 
of  beauty  to  the  aged. 


MAKES  MEN  EQUAL  REGARDLESS  OF  AVEALTH 


By  H.  B.  Blauvelt 


Builds  up 
Race  of 
Square-jawed 
Americans 


Says  "Sir" 
Without  it 
Smacking  of 
Servility 


WE,  America,  have  during  the  past  hundred  years  or  more 
been  putting  a  new  conception  of  government  to  a  prag- 
matical test.  Despite  the  clamorous  disapprovals  of 
mother  country  and  fatherland,  despite  the  asperities  of  this  raw 
and  forbidding  continent,  obstacles  of  man  and  nature  thrown 
athwart  our  uncertain  way,  the  United  States  have  clung,  some- 
times desperately,  to  the  ideal  of  democracy.  Because  our  people 
have  had  to  fight  so  hard  practically  to  achieve  the  realization  of  this 
end,  conquering  enemies  both  political  and  foreign,  as  well  as  the 
new  land,  a  hardy  race  of  bold  men  has  sprung  up.  They  will  look 
you  between  the  eyes  without  a  quiver  and  square  their  jaw 
straight  to  yours  like  one  who  is  not  afraid.  Such  is  the  spirit  oi 
America.  We  want  to  meet  one  another,  regardless  of  wealth  or 
station,  as  equals,  man  to  man. 

Is  it  then  to  wonder  that  there  is  a  jealous  suspicion  among 
us  of  anything  which  would  seem  to  rebuild  the  olden  barriers  of 
class  between  us.  We  have  striven  so  long  to  wipe  out  the  old 
relations  of  "master  and  man-servant"  between  men  (slavery  was 
drowned  in  a  river  of  blood)  that  we  abhor  any  action  or  word 
which  seems  to  indicate  that  we  are  no  better  than  the  next  man. 
That  was  why  it  was  so  hard  to  get  us  to  say  "sir"  in  the  army. 
It  smacks  of  the  servant  addressing  his  master.  That  is  the  reason 
for  the  wide-spread  suspicion  of  "Civility" — it  is  too  often  confused 
with  "servility." 

But  "Civility"  is  not  "servility."  It  is  the  manner  and  speech 
of  equals.  It  is  the  respect  one  pays  to  old  age,  the  deference  one 
has  for  him  who  has  done  a  great  task  well,  the  magnanimity  one 
shows  an  enemy,  the  chivalry  one  proffers  a  woman. 


Fifty 


T  H  0  U  G  H  T  S    OX  CIVILITY 


SINGLES  OUT  THE  UNTHINKING  MINORITY 

By  Patrick  Leyden 

A GREAT  many  of  the  traveling  public  nowadays  look  on  the 
public  servant,  particularly  the  man  in  uniform,  as  some 
kind  of  a  low-bred,  uneducated  individual,  a  target  for  their 
peevishness.  Fortunately,  they  are  in  the  minority.  If  we  could 
only  get  this  class  of  the  public  to  do  a  little  thinking,  to  realize 
that  the  public  servant  is  a  human  being  with  thoughts  and  feelings 
and  a  duty  to  perform,  we  would  move  a  whole  lot  towards 
Civility. 

My  suggestion  would  be  a  city-wide  campaign,  to  begin  in  the  c°mPels 
school-room.    Teach  the  children  to  respect  their  parents  and  be  pgjp^to^ 
civil  toward  each  other.     All  transportation  companies,   chain  Respect  Pub] 
stores,  department  stores  and  all  public  bodies  to  form  Civility  Servant 
clubs,  to  be  made  up  of  officials  and  employes. 

My  reasons  for  suggesting  Civility  clubs,  are,  first  of  all,  as 
a  means  of  bringing  employer  and  employe  to  closer  relationship ; 
have  them  talk  matters  over  pertaining  to  Civility  and  the  business 
in  general,  at  closer  range. 

Second,  to  devise  ways  and  means  to  enlighten  the  public  on 
how  to  practice  Civility.  "The  life  blood  of  a  business  flows 
through  the  veins  of  its  salesmen." 

I  would  favor  a  Civility  Week,  or  perhaps  a  Civility  Month: 
have  banners  displayed  on  principal  thoroughfares  bearing  Civility 
advertisements  similar  to  those  used  at  election  time. 


WELL  WORTH  CAMPAIGNING  FOR 
B«y  Mrs.  H.  G.  Chatain 

WE  must  first  realize  that  the  perfect  outward  expression 
of   Civility   can   come  only   from   inward  changes  of 
thought.    There  must  be  more  tolerance  of  others  and  a 
greater  ability  to  get  another's  point  of  view;  less  regard  for  our 
own  rights  and  more  regard  for  the  rights  of  others.    We  must  Placards 
feel  some  responsibility  towards  our  fellow-men  and  some  respect  f^pfa^lf6 
towards  those  in  authority.    We  must  learn  that  one  can  have  self-sufficiency 
self-respect  without  self-satisfaction  and  self-reliance  without  self- 
sufficiency. 

These  thoughts  can  be  cultivated  in  the  public  mind.  Placards 
in  the  past  have  exhorted  us  not  to  smoke,  or  not  to  spit.  Why 
not  exort  us  to  be  Civil?  Our  thoroughfares  have  seen  parades 
to  further  various  causes.  Why  not  one  to  advance  Civility?  We 
have  campaigns  for  better  babies  and  better  roads,  Why  not  for 
better  manners? 


Fifty-one 


THOUGHTS    ON  CIVILITY 


HALTS  SELF-INDULGENCE  AND  HYSTERIA 
By  Miss  Laura  Greene  Notes 

CIVILITY  is  just  another  way  of  saying  that  our  high  stan- 
ard  of  self-respect  will  not  allow  us  to  fall  to  the  level  of 
those  who  inflict  upon  others  the  ill  temper  or  annoyance 
which  comes  in  daily  life. 

We  Americans  have  gradually,  perhaps  unconsciously,  shifted 
to  the  law-makers  and  the  law-enforcers  control  of  much  that 
should  rest  with  the  individual.     We  ask  the  law  to  settle  our 
domestic  problems,  to  control  the  behavior  of  our  children,  or  to 
Increases  do  almost  anything  which  we  are  unwilling  to  make  the  effort  to  do 
Actual  Working  ourselves.    Apparently  we  do  not  realize  that  this  may  lead  to  a 
Power  of  the   form  0f  Sovietism,  and  sinking  of  our  individuality.    An  enthus- 
iastic awakening  of  the  instincts  of  Civility  may  show  us  the  power 
of  each  person's  part  in  the  world  work. 

Everyone  knows  that  you,  I,  or  anyone,  will  do  a  thousand 
times  more  for  people  whom  we  like,  and  who  have  treated  us  with 
pleasant  courtesy,  than  for  disagreeable  persons.  A  general  atmos- 
phere of  Civility  will  in  this  way  increase  the  actual  working  power 
of  the  world  and  show  results  which  we  do  not  now  realize. 

Medical  science  has  shown  us  that  Civility,  courtesy  and  cheer- 
ful smiles  mean  better  health,  and  the  modern  decline  of  Civility 
has  left  us  in  an  age  of  self-indulgence  and  hysteria. 

People  who  promote  the  increase  of  Civility  and  smiles  should 
be  ranked  among  the  world's  benefactors ;  for  they  are  giving  us 
indirectly  self-respect,  health,  and  more  than  all,  the  benefit  of 
plasant  contact  with  others  in  daily  life. 


SUKE  SIGX  OF  GOOD  FELLOWSHIP 


Puts  Stamp 
of  Approval 
on  One's 
Friends 


By  Reuben  E.  Fielder 
a  relief — a  campaign  that  does  not  prohibit ! 


for  Civility  in  our 
in   rendering  such 


WHAT 
Practicing  a  democratic  spirit  calls 
demands  for  service  and  courtesy 
service.  These  are  the  seeds  of  good  sportsmanship  or  common 
decency,  especially  when  practiced  among  strangers,  though  not 
the  conventional  etiquette  which  puts  the  stamp  of  approval  of 
one's  friends  upon  one.  Most  of  us  are  polite  when  it  meets  with 
the  approval  of  our  friends.  Public  Civility  which  gains  recog- 
nition only  from  strangers  is  a  less  individual  matter  since  most 
people  who  would  hesitate  to  be  uncivil  before  those  who  know 
them,  think  nothing  of  being  downright  rude  in  public. 

More  power  to  the  Civility  Campaign  !  May  it  teach  tho>e 
tvho  are  rude  in  public  but  when  in  their  homes  adhere  to  the 
strictly  conventional  etiquette,  to  be  good  fellows  and  mix  well 
both  forms  of  Civility, 


Fifty-two 


T  11  0  U  G  H  T  S    ON  CIVILITY 


BIG  CITIES  NEED  CIVILITY  MOST 
By  Carol  H.  Chapman 

6  /f^\  IYILITY"  is  a  nice  word  for  a  slogan — a  good,  sturdy, 
U  a  crisp-sounding  word  lacking  that  suggestion  of  frills  and 
leisure  that  tinges  our  notions  of  ''courtesy."  Primarily 
the  word  conveys  the  idea  of  citizenship  and  its  duties  but  its 
present  scope  includes  courtesy,  politeness  and  good  breeding. 
Modern  life  needs  Civility's  saving  grace;  big  cities  need  it  most 
of  all. 

Honest  Civility  invariably  gets  results  because  it  is  the  human 

touch,  the  "this  means  you"  element  needed  to  neutralize  the  cold,  Conveys  Idea 

dry  urge  of  industry.  Film  syndicates  and  magazine  editors  recog-  ot  the  Duties 

'  of  True 

nize  the  drawing  value  of  simple  human  nature  themes.    The  great  citizenship 

American  advertising  system  points  its  pictured  finger  at  you,  per- 
sonally. With  similar  directness,  Civility  touches  the  mass  through 
the  individual.  The  salesman  who  considers  our  means,  the  patient 
conductor,  the  traveler  who  does  not  blame  the  motorman  for  the 
exigencies  of  traffic,  all  become  human  beings  like  ourselves  with 
a  bit  of  soul  to  soul  consideration  that  unfailingly  "gets  across." 


BASED  OX  SELF  COXTROL 
E'y  S.  W.  Marvin 

IN  domestic  life,  public  life,  in  the  relations  of  employer  and 
employe,  Civility  removes  obstacles  to  progress,  and  supplies 
the  necessary  lubricant  to  prevent  friction  and  increase  energy. 
How,  then,  can  we  acquire  this  valuable  asset,  this  essential 
power  for  good? 

First.    By  habitual  self-control. — Many  harsh  words,  many 
rude  acts,  are  the  result  of  a  hasty  temper  or  selfishness. 

The  old  proverb,  "A  soft  answer  turneth  away  wrath,"  does 
not  imply  a  false  humility  or  a  service  manner. 

To  hold  fast,  and  smile  and  give  a  quiet  word  instead  of  a  Appears^  at 
"grievous"  word  has  many  times  disarmed  an  opponent  whose 
weapons  were  abuse  or  haughtiness.  Servants 

Second.  By  putting  yourself  in  the  other  man's  place. — You 
may  have  an  easy  road,  a  good  digestion,  loving  home  companions, 
agreeable  business  associates.  The  public  service  is  recruited 
largely  from  the  ranks  of  men  who  do  not  enjoy  all  these  advant- 
ages ;  their  daily  duties  are  strenuous — wearing  on  body  and  mind. 
Yet  there  has  appeared  of  late  years  among  the  transit  employes, 
policemen,  firemen,  and  even  street  sweepers,  an  ever  increasing 
degree  of  Civility  which  is  most  inspiring. 

Let  this  difficult  achievement  receive  recognition,  not  the 
casual  recognition  of  a  slap  on  the  back  and  a  cigar  now  and  then, 
but  the  real  recognition  of  "doing  likewise." 


Its  Best 
Among  Public 


Fifty -three 


THOUGHTS    O  N    CI  V  I  LI  T  Y 


Exhibits 
Qualities 
of  Great  Man 
by  Constant 
Observance 


BOOR,  SELF- CONFESSED,  A  FAILURE 

By  Miss  Olive  Stevenson 

THE  broadest,  firmest  foundation  for  Civility  or  courtesy  is 
character.    The  most  practical  reason — why  for  constant 
acts  of  courtesy  is  found  in  the  duty  one  owes  one*s  self — 
which  is  at  the  same  time  the  greatest  service  one  can  render  those 
whom  one  loves  and  the  greatest  service  one  can  render  the  world 
— and  that  is,  the  building  up  of  splendid  character. 

So  it  is  that  we  see  that  the  really  great  man  who  has  accomp- 
lished things  and  won  the  honor  of  all  is  the  one  who  is  the  most 
courteous,  the  most  thoughtful  as  to  the  little  niceties  of  conduct, 
the  most  considerate  of  others.  The  same  qualities  that  make  him 
a  great  man  in  other  respects  make  him  a  courteous  one  and  so 
round  out  his  character. 

For  the  same  reason  the  boor  stands  self-confessed  a  failure 
as  a  man.  Quite  evidently  he  lacks  the  qualities  necessary  to  great- 
ness. The  man  full  of  self-importance  advertises  the  fact  that  no 
one  but  himself  considers  him  important.  The  exacting,  complain- 
ing man  advertises  the  fact  that  people  do  not  respect,  or  cnre 
enough  for  him  to  vield  him  unexacted  service. 


CITY  "WIDE  CAMPAIGN  A  VITAL  NEED 
By  Stanley  W.  Ayres 

NO  OXE  lives  to  himself;  Civility,  or  the  lack  of  it,  is  the 
adjustment  which  each  one  makes  to  this  inescapable  cir- 
cumstance.   Behavior  is  compulsory,  and  it  may  be  one 
Clearly  Gf  decency  and  consideration  for  others,  or  it  can  be  utterly  selfish 

Character  ^n(^  disagreeable.  Which  ever  direction  it  takes,  and  mode  of 
of  Person  .  &    .    .      ,       ,        ....         r   .       ,  '  , 

indicates  expression,  it  is  the  clear  indication  ot  the  character  of  the  person 

exhibiting  it. 

Perhaps  the  standard  of  service  set  up  by  organizations  of 
public  utility  is  as  pervading  an  influence  in  the  daily  life  of  the 
people  as  can  be  mentioned,  with  their  demand  that  all  employes 
shall  be  at  all  times  polite  and  considerate. 

This  city-wide  Civility  campaign  must  be  waged;  by  the 
organizations  already  at  work,  with  a  new  consecration  to  the 
pressing  need;  by  the  individual  who  every  day,  at  every  turn,  and 
in  all  circumstances,  has  opportunity  pressed  upon  him ;  by  all  for 
the  sake  of  the  present  so  far  as  that  can  be  accomplished,  but  for 
the  children  who  are  to  make  the  city  of  tomorrow,  and  must  carry 
forward  the  city,  the  state  and  the  nation,  and  in  whose  hands 
will  lie  its  honor  and  safety. 


Fifty -four 


THOUGHTS    ON  CIVILITY 


HANDMAIDEN  OF  NATURALNESS 
By  F.  Grinnan 

WHY  is  it  that  Civility  flourishes  of  its  own  accord  in 
Europe,  while  in  America,  and  particularly  in  supposedly 
civilized  Xew  York,  it  has  to  be  prompted  by  deliberate 
Civility  campaigns  ?  Surely  courtesy  should  be  innate  and  spon- 
taneous— almost  unconscious — here  as  it  seems  to  be  abroad,  and 
if  it  is  not  there  must  be  something  radically  wrong  either  with 
ourselves  or  with  the  way  we  live. 

The  trouble  lies  essentially,  I  believe,  in  the  terrific  pace  at 
which  we  live.  In  the  hurry  to  make  money  or  find  amusement, 
time  is  everything,  and  time-saving  devices  of  the  utmost  value. 
The  means  is  everywhere  subordinated  to  the  end,  even  when  the 
means  is  a  human  soul  and  the  end  merely  the  acquisition  of  some 
material  possession  or  the  indulgence  in  some  hackneyed  form  of  Flourishes  Most 

amusement.    Those  who  serve  the  public  and  those  who  are  served  ?  L?nd  °J  Read 

.     .  .  .        F         .      .  ...        Smile  and 

are  time-saving  devices,  machines,  cogs  in  the  system  of  attaining  Helping  Hand 

our  ends,  whatever  those  ends  may  be. 

The  recent  attention  called  by  the  coach  company  to  the 
children  of  the  coach  men  was  an  excellent  step  in  the  right  direc- 
tion, for  it  did  more  than  anything  else  could  have  done  to  stress 
the  human  factor  in  public  service.  In  any  Civility  campaign 
isn't  this  the  idea  to  play  up?  Minimize  the  idea  of  mechanical, 
sterotyped  contact  in  our  public  life,  and  present  those  who  serve 
and  those  who  are  served  to  each  other  as  individuals,  human 
beings,  and  the  natural  contagion  of  a  ready  smile  or  a  helping 
hand  may  be  depended  upon  to  do  the  rest. 


COURTESY  IS  INNATE  AND  EVIDENT 

By  Eleanor  Fitts 

AT  heart  we  are  not  a  bad-mannered  people;  at  heart  our 
men  are  chivalrous,  our  women  sympathetic  and  tender. 
In  a  crisis  we  are  never  lacking  in  those  finer  elements 
that  go  to  make  life  what  it  should  be.    But  once  the  crisis  is  over,  Evokes  what 
we  are  back  at  it — the  old  fear  of  being  natural,  of  what  people  **  Natural  and 
will  say.    It  is  only  in  lands  where  naturalness  abounds,  where  B,ave  in  Men 
people  are  not  concerned  with  what  the  next  person  may  think, 
that  Civility  flourishes. 

Isn't  it  ridiculous  that  we,  who  are  known  as  the  bravest  of 
the  brave,  should  be  anything  but  natural,  should  ever  for  a  minute 
have  a  thought  for  what  anyone  else  will  say?  Why  not  stop  it 
now?  Why  not  make  this  a  real  democracy?  It  can  be  done  and 
another  Civility  campaign  will  never  be  necessary. 


Fiftp-fivt 


THOUGHTS    ON  CIVILITY 


A 


SPREADS  SUNSHINE  ALONG  ITS  WAY 

By  George  Gordon 

LADY  passenger  seated  inside  a  coach  was  seized  with  a 
sudden  desire  to  post  a  letter  at  the  sight  of  a  box  as  the 
coach  drew  up  at  a  Fifth  Avenue  corner  to  give  crosstown 
traffic  the  right  of  way.    The  temptation  was  great  and  the  lady 
excitedly  asked  if  the  conductor  would  wait  while  she  disposed  of 
her  letter.  He  smiled  broadly,  said,  "Give  it  to  me,"  deposited  the 
letter  and  returned  to  the  coach.    The  lady  was  effusive  in  her 
gratitude,  the  joy  registered  on  the  face  of  the  conductor  unmista- 
Starts  |3je>  ancj  every  passenger  in  the  car  gave  evidence  in  one  way  or 
H  in°BanTc  anotner  of  having  experienced  a  thrill  of  pleasure  at  this  simple 
of  Good  Deeds  act. 

If  you  would  have  your  face  glow  as  did  the  face  of  that  con- 
ductor, if  you  would  sense  the  joy  of  continuous  harmony  in  your 
relations  with  your  fellowman  as  does  he,  start  an  account  in  the 
Bank  of  Civility  now.  Watch  the  small  leaks;  obey  your  finer  and 
more  charitable  impulses  each  and  every  time.  Get  a  taste  of  per- 
fection and  know  the  reward.  Invest  in  the  bonds  of  human  fel- 
lowship and  collect  your  dividends.  Try  it  and  see  if  it  is  not 
worth  while. 


Spreads 
Notice  that 
Gentleman  is 
Not  a  Theory 


BASED  ON  DIVINE  COMMAND 

By  Howard  B.  Stevens 

AFTER  all,  this  noble  idea  is  only  putting  into  practice  the 
divine  command  "Live  and  Let  Live."  Nothing  but  good 
results  can  possibly  follow.  You  industrial  engineers  and 
scientists,  this  is  a  plea  to  you  to  cultivate  the  commendable  attri- 
bute of  Civility,  which,  as  Webster  puts  it,  is  "decorum  of  be- 
havior in  the  treatment  of  others,  with  attention  to  their  wants 
and  desires."  Your  industry  is  bound  to  be  benefited,  your  con- 
science will  be  clearer  and  you  will  be  giving  this  old  world  of  ours 
a  real  boost  up  the  hill  of  progress. 


RESOLVE:    I  WILL  SPREAD  CIVILITY 

By  Robert  Stewart  Sutliffe 

LET'S  form  the  S.  P.  C. — Society  for  the  Propagation  of 
Civility.    Membership  is  open  to  all.    The  only  requirement 
for  eligibility  is  to  resolve  with  one's  self  to  spread  Civility 
and  courtesy  to  all  with  whom  we  come  in  contact,  by  our  own 
example.    Let's  issue  to  ourselves  a  certificate  of  membership  hav- 
ing inscribed  upon  it  the  following: 

"To  err  is  human,  to  forgive  divine." 

"A  gentleman  is  a  condition,  not  a  theory," 


Fifty-six 


T  H  O  U  G  H  T  S    O  N  CIVILITY 


SHALL  THE  HUMBLE  MONOPOLIZE  CIVILITY? 

Br  Harriet  Clay  Penman 

IS  IT  not  just  about  time  that  the  preaching  to  the  army  of 
employes  that  serve  in  one  or  another  capacity,  were  made  a  Boosts 
double  barrelled  affair  to  act  on  the  manners  of  the  public?  Industry  up 
Why  should  the  clerks,  the  telephone  girls,  the  elevator  operators.  ^0^l8  °f 
the  motorcoach  drivers,  the  office  help  and  the  Hod  Carriers  Union 
have  a  monopoly  of  the  good  manners  in  America,  where  they  say 
our  evidences  of  breeding  are  often  frayed  at  the  edges?    Let  us 
all  take  a  turn  at  "please"  and  "I  thank  you!" 


"TO  GIVE  AND  TAKE  FOR  KIXDXESS  SAKE" 

By  John  Martin 

My  kindly  acts  and  words  to  you  ; 

Your  kindly  thoughtfulness  of  me ; 
To  give  and  take  for  kindness  sake 

This  is  CIVILITY. 


A  WORD  FULL  OF  MEAXIXG 
—  By  A.  H.  Sutphin 

Civility !  What's  in  a  word  ?  Much,  indeed,  in  this  word 
Civility.  Good  cheer  is  found  therein ;  helpfulness,  happiness, 
friendship,  character,  profit,  all  these  are  bound  up  in  Civility  and 
are  set  free  by  him  who  is  civil,  for  his  own  benefit  and  that  of 
others.  Civility  is  simply  being  kindly  disposed  to  all,  offering 
kindly  helpfulness,  speaking  courteous  words,  and  avoiding  all 
that  is  surly  or  rude  or  unkind. 


LET  ALL  JOIX  FOR  BIG  DRIVE 

By  Helen  Egan 

Give  to  the  public  school  teacher  more  power  in  dealing  with 
wayward  pupils.    The  attention  of  parents  and  teachers  must  be  Gives  Teach 
directed  to  this  menace,  otherwise  a  campaign  such  as  is  on.  and  no  More  Power 
matter  how  successful,  is  after  all  only  a  tonic  to  the  grown-up  in  Handling 
plants  which  have  already  a  settled' position.  Children 

I  would  strongly  recommend  a  meeting  of  heads  of  all  organ- 
izations, professions,  churches,  the  press,  etc.,  to  urge  and  formu- 
late plans  directed  towards  this  end.  Without  cooperation  little 
can  be  accomplished. 


Fifty-seven 


THOUGHTS    ON  CIVILITY 


THREE  KEYS  TO  THE  HExiBT 

By  Dr.  A.  Mann 

To  directly  bring  home  to  an  individual  a  moral  precept,  it 
must  be  draped  and  trimmed  in  such  a  way  that  the  point  of  view 
must  be  deductive.  In  other  words  criticism  is  not  hailed  with 
delight  by  anyone;  therefore,  reasoning  by  way  of  the  Ten  Com- 
mandments is  not  likely  to  be  received  with  outstretched  arms. 

The  key  to  a  child's  heart  is  through  its  imagination. 

To  youth — the  theatre. 

To  adults — experience. 


A  WAY  TO  WORLD'S  KINSHIP ! 


My  Mrs.  Henry  Abrahams*  >n 


"Civility,  my  son."  I  said. 
Ws  Worth  "Is  pride  in  self  within— 

its  Weight  It  limits  neither  rich  nor  poor 

to  Gold  And  makes  the  whole  world  kin. 


to  Rt  ad 
This  Volume 
Through  Again! 


"There  is  no  limit  to  its  charm. 
W  rath  flees  before  its  sway : 
Its  wisdom,  gentle  in  the  strong. 
Helps  weakness  on  the  way." 


Fifty-eight 


Values  of  Civility 
as  Expressed  by 
Leaders  in  Various  Fields 


HEN  the  Fifth  Avenue  Coach  Company  published 
its  pamphlet  on  "Civility"  the  object  primarily 
was  to  arouse  interest  in  the  essay  contest  so  the 
widest  field  of  thought  on  the  subject  might  be 
obtained.  This  booklet  is  the  result.  We  venture 
the  opinion  that  it  will  take  its  place  beside  other 
volumes  on  the  family  book  shelf. 

Distribution  of  "Civility"  led  to  other  and  more  far-reaching- 
results.  School  teachers  and  the  heads  of  large  educational  institu- 
tions wrote  for  additional  copies  to  distribute  among  their  pupils 
and  to  institute  Civility  campaigns  in  the  schools. 

Directors  and  general  managers  of  some  of  the  largest  indus- 
trial institutions  in  the  country  commended  the  movement  and 
sought  information  to  inaugurate  similar  campaigns  among  their 
employes. 

Our  patrons'  views  were  sought  on  a  city-wide  campaign  on 
Civility.  Some  of  the  essays  answered  the  inquiry.  The  real 
answer,  however,  must  be  action. 

Where  will  the  movement  begin  ?  Who  will  father  it  and 
when  will  it  be  begun  ? 

The  Fifth  Avenue  Coach  Company  is  prepared  to  lend  its 
cooperation  to  such  a  movement. 


Fifty-nine 


THOUGHTS    ON  CIVILITY 


Attitude  toward  the  traveling 
pubic  is  one  of  the  points  which 
this  Company  stresses  in  empoying 
and  training  men  for  work  on  the 
ears  and  quite  naturally  your  very 
successful  Civility  Campaign  has 
aroused  and  holds  the  writer's  in- 
terest. 

May  I  ask  whether  you  issued  a 
set  of  printed  instructions  on  civility 
and  treatment  of  passengers  to 
guide  your  employes.  Any  addi- 
tional literature  on  the  subject  of 
training  or  outlining  prize  contest 
will  be  appreciated  by  the  writer. 
—John  E.  Whiting,  Employment 
Manager,  Philadelphia  Rapid  Tran- 
sit Co.,  Philadelphia,  Pa. 


Why  comment  on  your  leaflet, 
"Civility"?  It  speaks  for  itself.  If 
it  would  not  look  bad  for  courteous 
Southerners  to  step  up  to  New 
York  and  win  all  your  prizes,  I 
would  have  the  first  75  of  my  con- 
ductors I  meet  write  essays  on 
Civility,  and,  without  doubt,  win  the 
$1,000,  but  I  believe  in  encouraging 
home  industry,  hence  will  not  urge 
our  men  to  "butt  in."— IT.  B.  Flow- 
krs,  Second  Vice-President  and  Gen- 
eral  Manager,  United  Railways  and 
Electric  Company,  Baltimore,  Md. 


I  have  just  finished  reading  your 
very  remarkable  little  booklet  en- 
titled "Civility  One  Thousand  Dol- 
lars in  Prizes."  There  is  so  very 
much  of  good  in  this  booklet  that 
we  believe  it  would  help  very  much, 
indeed,  if  everyone  of  our  officers 
and  employes  could  read  it — E.  E. 
Morris,  Treasurer,  Fidelity  Savings 
Trust  Company,  Kansas  City,  Mo. 


I  have  run  over  the  essay  (Miss 
Alice  M.  Kautz)  and  am  quite  con- 
vinced that  in  making  the  award 
the  very  best  judgment  was  shown 
by  the  judges  who  passed  on  the 
competing  contributions.  It  is  al- 
together likely  that  we  will  use  Miss 
Kautz's  essay  in  the  United  Shield, 
our  house  organ,  with  the  idea  of 
conveying  to  the  people  in  our  or- 
ganization some  important  evidence 
that  civility  is  one  of  the  things 
which  is  going  to  come  into  this 
community  sooner  or  later.  *  *  * 
I  am  delighted  to  have  our  Com- 
pany included  as  a  charter  member 
in  the  proposed  "Society  to  Pro- 
mote Civility"  and  I  assure  you  we 
will  do  our  best  to  bear  our  honors 
meekly  and  deservedly— C.  R.  Sher- 
lock, Vice-President,  United  Cigar 
Stores  Company. 


I  am  in  possession,  through  the 
distribution  of  your  conductor,  of 


the  pamphlet  on  "Civility."  It  is  so 
much  in  line  with  the  excellent 
spirit  of  your  interesting  organiza- 
tion that  a  praise  of  it  would  ap- 
pear useless.  *  *  *  As  the 
contents  of  the  pamphlet  goes  far 
beyond  local  suggestions  or  prize 
competition,  I  wish  to  send  (100)  to 
a  number  of  school  boys  and  girls. 
They  are  the  growing  generation— 
always  interesting,  but  too  often 
lacking  civility,  which  by  far  is 
not  only  a  mannerism,  as  some 
people  believe,  but  is  an  essential 
of  any  civilized  society.— A.  Freed- 
kricks,  U.  S. -France  Financial  News 
Corporation,  Gl  Broadway,  N.  Y. 


We  would  be  glad  indeed  to 
place  a  copy  (of  the  Civility 
pamphlet)  in  the  hands  of  each  of 
our  600  employes,  if  they  are  avail- 
able. We  feel  that  the  subject  mat- 
ter of  this  booklet  is  well-worth 
reading,  even  if  the  person  reading 
same  does  not  endeavor  to  win  one 
of  the  contest  prizes.— J.  C.  Cos- 
tello,  Chattanooga  Railway  and 
Light  Company,  Chattanooga,  Tenn. 


We  appreciate  the  fine  work  you 
are  doing  along  Public  Relations 
lines  and  we  should  like  to  co-op- 
erate in  the  promotion  of  this  con- 
test. *  *  *  As  you  know  we 
are  firm  believers  in  the  doctrine 
that  courtesy  is  a  business  asset. 
It  is  more  than  this  but  there  is 
no  question  but  what  its  dollars 
and  cents  value  is  real.— H.  W. 
Casler,  Assistant  to  Vice-President, 
New  York  Telephone  Company,  15 
Bey  Street,  N.  Y. 


We  are  very  much  interested  in 
your  theory  of  Service  and  Civility, 
and  are  constantly  working  toward 
that  in  our  organization — Mrs.  J. 
W.  Sinsheimer,  Educational  De- 
partment, Bonn: it  Teller  and  Corn- 
pan  y,  N.  Y. 


We  are  in  hearty  accord  with 
your  civility  and  courtesy  campaign 
and  would  be  only  too  glad  to 
co-operate  with  you  in  any  way 
possible.  *  *  *  We  have  en- 
deavored to  foster  among  our  own 
employes  the  spirit  of  courtesy  and 
civility  which  your  campaign  is 
endeavoring  to  promote  generally. 
— H.  W.  Carlough,  Executive  Man- 
ager, Terminal  Barber  Shops,  N.  Y. 

While  in  New  York  recently  I 
was  very  much  impressed  with  the 
politeness  of  the  men  operating 
your  Fifth  Avenue  Coaches. 

I  should  be  very  glad  to  learn 


Sixty 


T  hi  0  U  G  H  T  S    0  X    C  IV  I  LI  T  V 


from  you  what  your  methods  are 
of  instilling  the  courtesy  idea  in 
your  men ;  and  especially  to  learn 
the  details  of  the  "Thank  you" 
campaign  you  have  had.— F.  H. 
Hill,  Vice-President,  Water,  Light 
and  Railroad  Company,  Elmira, 
X.  Y. 


I  think  you  may  safely  claim  to 
have  the  transportation  system  that 
shows  most  civility  to  its  custom- 
ers. My  only  complaint  is  that 
there  are  too  many  customers.  I 
have  frequently  waited  patiently  or 
impatiently  on  a  corner  with 
coaches  crowding  past  me,  everyone 
full.  *  *  *  I  have  read  with  interest 
your  very  well-written  booklet  and 
it  seems  to  me,  it  covers  the 
ground  so  well  that  I  should  like 
to  send  a  copy  to  each  of  my 
thirty  salesmen  and  I  propose  read- 
ing it  to  my  inside  people.  *  *  * 
By  all  means  keep  up  your  cam- 
paign for  civility  on  the  part  of 
your  employes  and  customers.  I 
believe  it  pays  and  it  certainly  is 
a  welcome  change  from  the  run  of 
things.— Carroll  Dunham  Smith, 
Carrol  Dunham  Smith  Pharmacol 
Company,  X.  Y. 

One  of  your  Civility  campaign 
pamphlets  fell  into  my  hands 
through  the  courtesy  of  Mr. 
George  Weaver,  Superintendent 
Division  No.  4.  It  interested  me 
greatly.  Would  it  be  possible  for 
us  to  secure  a  thousand  of  them 
to  distribute  among  our  messengers 
in  New  York  City? — Henry  V.  Mil- 
ler, Employment  Manager,  Mes- 
senger Department ,  Western  Union 
Telegraph  Company,  X.  Y. 

Your  recent  "Civility"  campaign 
has  won  our  interest.  We  are  do- 
ing a  similar  work  among  the 
executives  and  employes— and  be- 
tween these  two  and  the  public— 
for  public  corporation.  *  *  * 
It  is  a  great  power  toward  correct 
understanding  and  the  preserva- 
tion of  a  corporation's  assets 
against  attack  through  lack  of  un- 
derstanding of  an  organization's 
desires  and  purposes.  It  humanizes. 
—Printing  Arts  Company,  Indian- 
apolis, Tnd. 


I  am  in  receipt  of  your  favor  of 
January  4th,  extending  a  special 
invitation  to  the  employes  of 
Ovington  ETothers  Company  to 
participate  in  the  "Civility  Con- 
test" that  your  Company  will  con- 
duct. We  believe  it  is  a  very  good 
idea  and  if  you  will  send  us  150 


pamphlets,  we  will  be  glad  to  dis- 
tribute them  to  our  employes. — L. 
T.  Pease,  Ovington  Brothers  Com- 
pany, X.  Y. 

The  writer  was  in  New  York 
during  the  month  of  August  and 
was  very  much  impressed  with  your 
campaign  for  courtesy.  We  have 
a  large  institution  here,  and  feel 
that  we  could  make  an  effort  sim- 
ilar in  our  store,  and  if  it  is  not 
asking  too  much,  would  like  to 
have  you  send  us  some  of  the 
printed  advertising  matter  and  as 
much  of  the  plan  as  you  would 
care  to  give  us. — N.  B.  Goldstein, 
The  Hrr~feld-Phillipson  Company, 
Milwaukee,  Wis. 


You  will  be  interested  to  learn 
that  the  Women's  City  Club  at  its 
last  meeting  expressed  by  vote,  its 
appreciation  of  your  "Civilitv  Con- 
test." 

This  attempt  to  mitigate  the  dis- 
comforts and  the  debasements  of 
traveling-  under  conditions  of  scant 
public  civility— so  noticeable  since 
the  war— and  to  turn  the  traffic,  as 
it  were,  in  the  other  direction,  has 
the  endorsement  of  this  civic  group 
of  2,500  women. 

We  express  to  you  our  endorse- 
ment of  this  effort  on  the  part  of 
one  transportation  system  to  es- 
tablish courteous  and  forbearing 
relationships  between  the  men  in 
charge  and  those  who  are  carried.— 
Mrs.  Walter  Kruesi,  Executive 
Secretary,   Women's   City   Club  of 


I  truly  think  that  you  havo 
started  something  worth  while  and 
am  very  much  interested  in  having 
the  clubs  take  up  this  movement, 
especially  in  the  schools.— Mrs 
James  C.  Patrick,  President,  Kan- 
sas Federation  of  Women's  Clubs, 
Santa  Fe,  Kan. 


Your  booklet  "To  Promote  Civil- 
ity" is  one  of  the  best  that  I  have 
seen  as  a  business  proposition. 
While  you  do  not  try  to  hide  your 
purpose  to  create  better  service 
among  your  own  men  yet  the  book- 
let is  put  upon  such  a  high  plane 
that  it  is  worth  reading  by  those 
who  may  not  be  interested  in  your 
immediate  purpose.— I.  Harvey 
Brumbraugh,  Juniata  College, 
Huntington,  Pa. 


I  have  read  with  interest  and 
hearty  approval  your  pamphlet, 
"To  Promote  Civility." 

The  young  folks  of  today  have 


Sixty-one 


T  HOUGH  T  S    0  N    CIVIL!  T  Y 


to  a  very  great  extent  drifted 
away  from  the  fine  old  virtues  of 
respect  and  obedience  to  parents, 
and  modesty  and  courtesy  in  their 
contacts  with  each  other  and  the 
general  public. 

I  should  be  glad,  indeed,  to  place 
one  of  these  booklets  in  the  hands 
of  each  student  now  in  the  col- 
lege.—R.  Strowbridge,  Principal, 
Browne's  Business  College,  Brook- 
lyn, X.  Y. 

Thank  you  very  much  for  send- 
ing me  your  little  booklet  on  Civil- 
ity. I  have  484  boys  and  would 
like  to  put  it  in  the  hands  of  each 
one  of  them. 

I  often  take  your  coaches  when  I 
am  in  New  York  and  I  have  been 
more  than  astonished  by  the  civil- 
ity with  which  I  have  been  treated. 
*  *  *  Such  courtesy  as  this  in 
our  country  is  marvelous.— M.  A. 
Abbott,  Head  Master,  Lawrence- 
ville  School,  Lawrenccville,  X.  J. 


You  ara  doing  a  splendid  service 
for  this  generation  in  your  cam- 
paign for  a  wide-spread  practice 
of  civility.  Nothing  is  so  badly 
needed  at  this  present  time,  es- 
pecially amongst  the  rising  genera- 
tion, as  courtesy  and  the  practice 
of  civility.  We  trust  that  the 
booklet  may  have  far-reaching  ef- 
fects on  our  young  men  here,  both 
in  the  lessons  taught  in  the  promo- 
tion of  courtesy  as  well  as  interest 
in  the  prize  contest.  —  A.  A. 
Murphree,  President,  University  of 
Florida,  Gainesville,  Fla. 


Your  communication  concerning 
"Civility"  is  at  hand.  I  thanK 
you  for  sending  it.  It  seems  to  me 
your  scheme  is  an  excellent  one 
and  I  shall  be  more  than  giad  to 
suggest  that  our  students  become 
interested  in  it.  —  Dr.  Franks 
Harvey  Green,  Headmaster,  The 
Pennington  School  for  Boys,  Pen- 
nington, X.  J. 


You  are  undertaking  a  very  com- 
mendable work.  *  *  *  i  wish  to 
thank  you  for  your  courtesy  in 
calling  your  effort  to  promote  ci- 
vility to  my  attention.— O.  D. 
Mathewson,  Principal,  Lyndon  In- 
stitute, Lyndon  Center,  Vt. 


I  have  read  your  booklet  entitled 
"To  Promote  Civility"  with  great 
pleasure,  and  believe  that  this  pro- 
posed contest  will  become  a  cam- 
paign of  education  that  will  do  vast 
good. 


I  should  be  very  glad  to  receive 
fifty  copies  of  the  little  booklet  for 
distribution  in  our  dormitories  that 
students  may  have  the  opportunity 
to  enter  such  a  contest,  and,  re- 
gardless of  the  contest,  know  what 
the  Fifth  Avenue  Coach  Company 
is  doing  to  promote  civility 
throughout  our  country.— J.  STAN- 
LET  Durkee,  President,  Howard 
University,  Washington,  D.  C. 


I  am  greatly  pleased  with  the 
ideas  set  forth  in  the  brochure  "To 
Promote  Civility."— Dr.  John  O. 
Spencer,  President,  Morgan  College, 
Hillcm  Road,  Governs.  Baltimore, 
Md. 


I  read  your  article  on  "Civility." 
I  heartily  endorse  the  article  and 
feel  that  it  will  do  much  good 
toward  bringing  about  the  much 
needed  pleasanter  relationship  De- 
tween  the  individuals  who  make  up 
the  general  public.  I  am  sure 
that  the  expression  of  your  atti- 
tude in  this  matter  is  well  worth 
while.— D.  C.  Sugge,  President, 
Livingstone  College,  Salisbury,  X.  C. 

I  have  read  carefully  your  pam- 
phlet on  Civility  and  I  shall  be 
glad  to  have  more  copies  to  hand 
out  to  our  students. 

I  want  to  congratulate  you  on 
your  campaign.  It  is  one  of  the 
finest  tilings  that  has  been  done  in 
New  York  City.  We  do  need  train- 
ing in  the  art  of  civility,  and  the 
fact  that  you  have  had  the  courage 
to  undertake  and  carry  on  this 
campaign  gladdens  the  heart  of 
every  New  Yorker  who  loves  his 
city  and  who  is  interested  in  man- 
kind and  the  advancement  of  civili- 
zation— Jeannette  Hamil,  Director, 
Ballard  School,  Young  Women's 
Christian  Association,  610  Lexing- 
ton A.veune,  Xew  York  City. 


I  have  read  with  much  interest 
the  little  book  entitled  "To  Promote 
Civility."  If  you  would  care  to 
send  me  copies,  I  should  be  glad 
to  place  them  in  the  hands  of  our 
young  women.  *  *  *  I  am  sure 
that  all  of  them  would  enjoy  read- 
ing the  book.— Dr.  Frank  D.  Blod- 
gett,  Adelphi  College,  Brooklyn, 
X.  Y. 


I  am  much  interested  in  your 
campaign  to  promote  "Civility."  I 
have  read  your  booklet  tnrough 
and  shall  be  glad  to  receive  copies 
for  distribution  among  our  pupils. 
It  is  certainly  pleasant  to  realize 
that  in  these  days  of  "rush  and 


Sixty-two 


THOUGHTS    OX  CIVILITY 


.scramble"  there  is  at  least  one 
company  with  respect  enough  for 
the  feelings  of  others  to  start  a 
campaign  with  such  great  possi- 
bilities, and  I  certainly  hope  you 
will  succeed.— Thomas  Curtis,  Prin- 
cipal, Curtis  Business  Training 
School,  140  Fort  Green  Place, 
Brooklyn,  X.  Y. 


I  have  your  letter  of  the  7th  and 
was  very  pleased  to  receive  a  copy 
of  your  booklet  "Civility."  We, 
also,  desire  to  do  our  utmost  in 
promoting  civility  with  everyone 
with  whom  we  have  contact,  among 
the  students  and  with  the  outside 
public. — Herbept  J.  Haxson,  Direc- 
tor, State  Trade  School,  Bridgeport, 
Conn. 


In  this  school  for  the  past  few 
years  we  have  made  a  special 
point  of  developing  habits  of  cour- 
tesy throughout  our  student  body. 
Certainly,  the  American  public 
needs  education  along  these  lines, 
and  I  feel  that  you  are  doing  a 
splendid  service  in  the  emphasis 
that  you  are  giving  to  this  matter. 
—Henry  C.  Pearsox,  Principal, 
Horace  Mann  School,  Teacher's  Col- 
lege, New   York  City. 


I  have  read  the  pamphlet  with 
great  interest  and  sympathy.  I 
was  for  many  years  the  operating 
officer  of  a  considerable  number  of 
gas  companies,  scattered  over  the 
length  and  breadth  of  this  country. 
In  that  position  I  laid  all  possible 
emphasis  on  civility  on  the  part 
of  employes. 

"Honesty  is  the  best  policy." 
*  *  *  We  can  also  say  Civilitv 
is  the  best  policy. — Dr.  Alex  C. 
Humphreys,  President,  Stevens  In- 
stitute of  Technology,  Castle  Point, 
Hoboken,  X.  J. 


This  letter  and  booklet  on  civil- 
ity and  how  to  promote  it  are 
great.  The  idea  is  fine.— Rev. 
Eugexe  C.  Webster,  Principal,  The 
University  School,  899  Boylston 
Street,  Boston,  Mass. 


I  am  very  much  interested  in 
the  movement  which  you  nave  on 
foot.— William  J.  Clark,  President, 
Virginia  Union  University,  Rich- 
mond, Ya. 


I  have  read  your  little  pamphlet 
on  the  Promotion  of  Civility  with 
much  pleasure.  Few  things  are 
more  important  than  to  teach 
young  people  in  school  and  college 


the  requirements  of  good  breeding 
which  manifest  themselves  in  un- 
varying courtesy  and  civility.— 
Rev.  Lorix  Webster,  Rector,  Hold- 
erness  School,  Plymouth,  X.  H. 

I  have  read  the  contents  of  "To 
Promote  Civilitv"  with  great  in- 
terest. The  move  seems  to  be  a 
most  worthy  one,  and  should  meet 
with  a  ready  response  from  the 
public.  Too  much  cannot  be  said 
of  the  value  of  civility  and  I  am 
especially  glad  to  see  the  other 
side  brought  out,  that  is,  the  need 
of  civility  on  the  part  of  the 
patrons  as  well  as  the  employes  of 
the  company- Alice  G.  Smith,  As- 
sistant to  the  Director,  Xorth  Ben- 
nett Street  Industrial  School,  36 
Xoi-th  Bennett  Street,  Boston,  Mass. 


I  believe  that  the  time  has  come 
to  use  every  means  possible  to 
promote  civility  among  all  classes 
— and  particularly  from  younger  to 
older  pcopie.  I  am  glad  to  note  the 
movement  you  have  inaugurated  in 
your  own  administration  along  this 
line.  —  Gaylord  Wm.  Douglass, 
Headmaster,  Wilbraham  Acaaemy, 
Wilbraham,  Mass. 


We  received  your  letter  together 
with  the  pamphlet  on  "Civility." 
This  is  a  most  excellent  plan  and 
one  that  should  be  carried  out. — J. 
Henry  F/urxett,  Business  Mana- 
ger, Mercer  University,  Macon, 
Georgia. 


I  believe  there  are  very  few 
things  more  important  in  this  coun- 
try and  at  this  time  than  earnest 
efforts  to  promote  civility  and  the 
unselfish  consideration  for  otners 
which  lies  behind  it.— Carletox  L. 
Browxsox,  Dean,  Tl'e  College  of 
the  City  of  Neio  York,  Convent 
Avenue  and  139th  Street,  Neio 
York. 


I  am  obliged  for  your  letter  of 
January  24th,  enclosing  pamphlet 
describing  the  contest  you  are  hold- 
ing. I  shall  have  pleasure  in  post- 
ing information  about  this  contest, 
and  shall  be  glad  if  you  can  send 
me  copies  of  the  pamphlet  for  dis- 
tribution to  the  students. — J.  W. 
Cuxliffe,  Director,  School  of  Jour- 
nalism, Columbia  University,  New 
York  City. 


I  have  been  much  interested  in 
your  pamphlet  on  civility  and 
would  appreciate  100  copies.  * 
*      *     I  am  sure  the  members  of 


Sixty-three 


T  HOUGH  T  6'    ON  CIVILITY 


our  staff  will  find  as  much  In- 
terest and  suggestion  as  I  have.— 
E.  R.  Johnstone,  Director,  The 
Training  School  at  V  in  eland,  N.  J. 


I  am  thoroughly  in  accordance 
with  your  effort  to  promote  a  wide- 
spread practice  of  civility.  I  have 
read  your  booklet  to  our  students. 
T  believe  that  it  is  very  much  to 
the  point  at  this  particular  period 
of  the  world's  history— J.  T.  T. 
Hundley,  President .  Lynchburg 
College,  Lynchburg,  Va. 


In  arousing  some  appreciation 
in  the  minds  of  people  at  large  of 
the  desirability  of  more  evidence  of 
courtesy  in  all  walks  of  life,  the 
Fifth  Aveune  Coach  Company  is 
doing  a  very  real  service. — Russell 
R.  Harmon,  Secret  am  to  the  Presi- 
dent, Dartmouth  Collrae,  Hanover, 
N.  H. 


I  wish  to  express  to  you  my  ap- 
preciation of  the  effort  you  are 
making  to  promote  a  better  under- 
standing and  greater  mutual  cour- 
tesy between  the  general  public  and 
those  who  serve  them.  It  is  cer- 
tainly an  effort  in  the  right  direc- 
tion, and  one  in  which  every 
thoughtful  person  should  be  glad  to 
join. —  (Mrs.)  H.  N.  Hills,  Princi- 
pal, Stuart  Hall,  Staunton,  Va. 


The  influence  of  your  Civility 
campaign  has  been  so  far-reaching 
that  it  ought  to  be  continued.  Just 
the  fact  of  having  that  word  "Civil- 
ity" on  all  your  coaches  has  set  up 
a  new  standard  of  courtesy  in  a 
great  many  business  concerns,  has 
created  a  grea?  deal  of  interest, 
and  has  spread  to  many  other 
cities. 


I  would  suggest  that  its  continu- 
ance would  pay  the  biggest  kind  of 
dividends  not  only  in  its  influence 
upon  your  own  coach  lines,  but  in 
its  inflence  upon  many  other  con- 
cerns and  upon  multitudes  of  other 
employes.  It  will  result  In  better 
understanding  between  employers 
and  employes  in  a  great  number 
of  cases.  Personally,  I  never  saw 
a  passing  coach  with  that  splendid 
face,  that  it  did  not  suggest  to  me 
very  great  possibilities.  I  wish  it 
could  be  continued. 

Thank  you  personally  for  the 
great  influence  of  this  splendid 
civility  campaign,  and  thank  you 
for  the  privilege  of  contributing  a 
manuscript.— Orison  S.  Marden, 
Editor  of  Success. 


The  psychology  of  our  day  has 
not  sufficiently  emphasized  the 
necessity  or  the  importance  of 
courtesy  and  civility,  either  in  priv- 
ate or  public  life. 

As  a  daily  patron  of  the  Fifth 
Avenue  Coach  Company,  I  have 
watched  with  intense  Interest  the 
growing  ease  with  which  your  men 
have  formed  the  habit  of  using  a 
pleasant  and  optimistic  tone  and 
manner  as  well  as  words. 

I  have  often  noticed  the  reac- 
tion of  this  method  on  the  temper 
and  manner  of  the  traveling  pub- 
lic, and  I  am  glad  to  write  you, 
not  only  of  my  personal  approval 
of  this  civility  campaign  of  yours, 
but  also  of  my  conviction  that  you 
are  not  only  contributing  a  valua- 
ble element  to  your  own  staff  of 
employes,  but  that  you  are  giving 
some  very  needed  instruction  to  our 
far  too  self-centered  traveling 
public. 

Keep  at  it  along  the  same  old 
lines.  Your  educational  principle 
is  a  sound  one.— Frank  Alvah 
Parsons,  President,  Netv  York 
School  of  Fine  and  Applied  Art, 
N.  Y. 


Si.rty-four 


FROM  THE  PRESSES  OF  THE 
AUDUBON  PRINTERS 
BROADWAY    ANP    1  67TH  ST. 


